LH
lesley hamilton
Oct 3, 2024
Stopped by to get the new item on the menu- hummus and chips and it was horrendous to say the least! And portion is little, not ordering that again! Don’t recommend, it’s really bad. Service is always good tho
DN
David Negron
Jan 17, 2024
Definitely lived up to the “freaky fast” slogan. In and out in less than two minutes. Food was great! Also $12 for a sub, chips and drink is a STEAL in 2024. Great job!
I love the staff here. They've managed to figure out who I am and always say hi and even chat with me a few times when they're in between the rush. They always make the sandwiches quickly and of the Jimmy John's I've been to, these guys are by far the fastest. And they've always been friendly with me.
CM
Claude Mabry
Nov 18, 2019
left cheese off my cubano
LM
Leaira McDole
Oct 5, 2016
To begin I am 8 months pregnant and I have been ordering Jimmy Johns for years now, 6 to be exact. Today for lunch I decided to order something different from Jimmy Johns and have it delivered to my office. I normally order a Vito cut in half with extra mayo, extra hot peppers, and no onions with chips and a drink. Today I decided to order a tuna sandwich cut in half with mayo and mustard packets on the side, pickle spears, hot peppers, provolone cheese, and chips. Now the food came fast. The slogan "food so freaky fast you will freak" would be accurate in this situation if the food came correctly.
I ride the elevator up to our main floor and pick my food and take it back down to my desk. Dump out the contents of the bag and there are no mustard or mayo packets. Im like okay whatever, Im already wobbling from the baby getting ready to make her exit soon and I don’t feel like walking down there so maybe the tuna won’t be so bad without the mayo. So I take a bite out of the sandwich hoping I wouldn’t need the mustard but that was a bad idea. It was definitely not what I had imagined and it was full of celery, which I knew came in the tuna but I didn’t expect the whole stalk to be on my sandwich.
So I decide to return the sandwich because I didn’t want it. Maybe if I had the mustard and mayo I would have just eaten it and said whatever. The cashier called the manager over and he was very rude. First he asked me was I returning the sandwich because there was no mustard or because I didn’t like it. After I told him both he sarcastically laughed in my face and asked what he was supposed to do. After telling him that I would just like a different sandwich he went on to say, in a snarky tone, that he can only reimburse me for the tuna sandwich. I asked “So I can’t have another sandwich? You would rather give me my money back?” He then rudely asked what kind of sandwich I wanted. I told him the Vito and he yells down the line for the workers to begin preparing the sandwich without even asking me how I would like the sandwich. Then proceeded to tell me to write my name on the receipt like I am the one who gave him a hard time when all of this could have been avoided if I had some mustard packets included in my delivery!
I have never had an issue with Jimmy Johns but the experience I had today makes me not even want to ever take my business there again.