We already have more than 10 Hippo Burger outlets throughout the USA (with plenty more coming soon to a city near you). We are committed to providing the greatest quality, fresh, never frozen burgers and sandwiches in a family-friendly setting with an amazing guest experience. We are loved by our fans for our world-famous buffalo chicken burgers and sauces. Keeping our fans happy is what we care about and what our supporters want from us. Stop by one of many locations we have and grab your favourite ones
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.