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H-E-B

4.6
(5621 reviews)

Business Details

9710 Katy Freeway, Houston, TX
77055, United States
(713) 647-5900
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 9710 Katy Freeway in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
9710 Katy Freeway, Houston, TX
77055, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Reviews

4.6
5,621 reviews
5 stars
4,183
4 stars
905
3 stars
210
2 stars
97
1 star
226
  • AM
    Alliedean Matthews
    Apr 1, 2026
    1.0
    I waited in the deli line as Lidia helped all the other people who didn’t have a number before me.
  • JH
    Julie H
    Mar 30, 2026
    1.0
    I usually am never pushed to leaving reviews so this is new territory for me. I used to love this location as their service was awesome. Unfortunately after today I will not be returning. This most recent time when I went to speak with a manager about finding a large bug in my chicken when I opened the package. The manager I was speaking with was accusatory and extremely rude. He implied that I might’ve put the bug in the packaging and after offering me a refund (which he did so after much back and forth) he walked into the back area huffing and speaking under his breath which I felt was very unprofessional! Unfortunately he didnt have a name tag on but I was told he is a manager over specifically the grocery department. Maybe a manager is not the position he should have if he is going to accuse customers of making things up.
  • ES
    Eddie Samuel
    Mar 29, 2026
    5.0
    Amazing place to shop with look around shop around and pay even...the team over there are so handy and help a lot
  • YN
    Yellow-Crowned Nightheron
    Mar 21, 2026
    2.0
    No matter how pathetic their plants look, they don't offer any discount for rescuing a half dead plant. "No discount and that's final!" When you express that this is an unfair policy, expect to immediately be treated rudely. The manager did not want customer feedback.
  • DT
    Diana Tamayo
    Mar 19, 2026
    1.0
    Worst experience ever yesterday- my 71 year old mother got hit by a basket an employee was pushing around the store and didn’t even say anything or communicate anything in regards to her passing by the aisle and hitting my mother. She and then another employee started to games on a 71 year old women inside the store just because she told her to be more careful and that she was already getting physical therapy for other issues. The manager came and even though he tried to remediate the situation he didn’t know how to handle. And it was on a Wednesday afternoon when it was supposed to to be calmer for her to enjoy the store super careless employees smh

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

This information is certified by H-E-B and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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