When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston Richmond. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Food Quality
Several customers reported issues with food quality, including undercooked wings, soggy fries, and incorrect orders.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a foul smell.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and long wait times for corrections.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed the food.
BM
Brandon Marion
Feb 19, 2026
5.0
This is the first well ran wingstop I ever been to. Usually if I order at the counter, I'm waiting 45 mins. I was in and out of there in 10 mins. I usually don't order fries they're always soggy. These fries were crispy. Well done
NN
nicole n
Feb 3, 2026
3.0
my payment was messing up on the app so i was irritated about that but the cashier could have taken it as me being annoyed with her so she matched that which is understandable. one of the cooks didn’t wash his hands and was playing on his phone so i had to ask for fresh fries since i saw him fix the actual fries in the basket with his hand.
AR
Alex Robles
Jan 22, 2026
1.0
I went to pick up my order and the whole store smells like weed, this is not good especially if there were minors to walk in. This is unacceptable. 2 men went into the back and kept opening and closing the door.
TP
Taylor Perkins
Jan 14, 2026
1.0
Never got my refund had too wait two weeks
BS
badr samir
Jan 2, 2026
2.0
The food is good, but unfortunately the customer service needs a lot of improvement. The staff are not friendly, not attentive, and do not make customers feel welcome.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings can I order at Wingstop Houston Richmond?
You can order classic wings, boneless wings, and tenders at Wingstop Houston Richmond with over 11 iconic flavors like Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Houston Richmond?
Wingstop Houston Richmond is open daily from 10:30 AM to 1:00 AM for pickup, delivery, and takeout services.
Does Wingstop Houston Richmond have a drive-through service?
No, Wingstop Houston Richmond does not have a drive-through; it is closed for drive-through service every day.
What payment methods are accepted at Wingstop Houston Richmond?
Wingstop Houston Richmond accepts American Express, Discover, MasterCard, and Visa.
Can I order Wingstop Houston Richmond's menu online for delivery or carryout?
Yes, you can order online for carryout or delivery through Wingstop's website or their official app.
What services does Wingstop Houston Richmond offer for pickup and delivery?
The location offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
What nearby fitness options are available around Wingstop Houston Richmond?
Trivantage Fitness Loft, a yoga studio, and Inspire Jiu-Jitsu Academy, a martial arts club and gym, are nearby, perfect for fitness enthusiasts who want to grab a flavorful meal after their workout.
Are there beauty and wellness services near Wingstop Houston Richmond?
Yes, there are several nearby spas, nail salons like C Nails & Spa and Infinity Nail Spa, and wellness centers such as HealthPlus Diagnostic & Wellness Center for customers interested in beauty and wellness.
What nearby dining options can customers visit around Wingstop Houston Richmond?
Besides Wingstop, socialhouselounge is a nearby restaurant, offering customers more dining choices in the area to explore before or after their Wingstop visit.
Where is Wingstop Houston Richmond located and how can I contact them?
Wingstop Houston Richmond is located at 4102 Richmond Ave Ste A, Houston, TX 77027, United States. You can contact them by phone at +1 713-877-9464.
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