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Wingstop

3.6
(619 reviews)

Business Details

(713) 877-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston Richmond. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
4102 Richmond Ave Ste A, Houston, TX
77027, United States

Hours

Reviews

3.6
619 reviews
5 stars
284
4 stars
102
3 stars
59
2 stars
31
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Food Quality

Several customers reported issues with food quality, including undercooked wings, soggy fries, and incorrect orders.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a foul smell.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and long wait times for corrections.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed the food.
  • BM
    Brandon Marion
    Feb 19, 2026
    5.0
    This is the first well ran wingstop I ever been to. Usually if I order at the counter, I'm waiting 45 mins. I was in and out of there in 10 mins. I usually don't order fries they're always soggy. These fries were crispy. Well done
  • NN
    nicole n
    Feb 3, 2026
    3.0
    my payment was messing up on the app so i was irritated about that but the cashier could have taken it as me being annoyed with her so she matched that which is understandable. one of the cooks didn’t wash his hands and was playing on his phone so i had to ask for fresh fries since i saw him fix the actual fries in the basket with his hand.
  • AR
    Alex Robles
    Jan 22, 2026
    1.0
    I went to pick up my order and the whole store smells like weed, this is not good especially if there were minors to walk in. This is unacceptable. 2 men went into the back and kept opening and closing the door.
  • TP
    Taylor Perkins
    Jan 14, 2026
    1.0
    Never got my refund had too wait two weeks
  • BS
    badr samir
    Jan 2, 2026
    2.0
    The food is good, but unfortunately the customer service needs a lot of improvement. The staff are not friendly, not attentive, and do not make customers feel welcome.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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