Wingstop

3.5
638 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston Fuqua. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
11009 Fuqua St, Houston, TX
77089, United States

Hours

Reviews

3.5
638 reviews
5 stars
297
4 stars
88
3 stars
67
2 stars
39
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and unhelpful management.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers praised the food, others complained about it being undercooked, greasy, or not prepared as requested.

Cleanliness

Several reviews mentioned the restaurant's cleanliness issues, including dirty tables and unsanitary conditions.

Wait Times

Customers frequently noted long wait times for food, even when orders were placed in advance.
  • TA
    Terronda Adams
    Oct 21, 2025
    1.0
    Went in this location specifically said extra well done on wings. They came out 20 minutes later not cooked the way I want. I asked to get them well done and waited 20 more minutes half of them were still not the way I wanted . I left and started to eat and the grease was extra heavy on top of the seasoning. It was on a Saturday night. October 18th. The wings got us sick. The place needs more attention on customers than kids playing around with food.
  • TC
    Thomas Coleman
    Oct 15, 2025
    1.0
    Absolute trash, had a order not show and tried calling to ask what the issue v was doordash tells me that Wingstop cancelled the order. Ive called up there a few times to at least get a refund seeing as I never got my food nor was doordash ever able to leave with the order and I get a lie saying there isn't any sort of manager there and they cannot refund my money without the manager and I have to call back after 6. When I try to call at that time I'm repeatedly hung up on it or on hold for 45 mins then hung up on
  • EN
    Ebon'e Nickerson
    Oct 7, 2025
    3.0
    I’ve ordered from this location several times, and the food is always on point. However, this last experience was disappointing. I tried placing my order online, but it kept giving me an error. When I called, the guy who answered was rude and acted like I was bothering him. I asked for all flats (I just had a dental procedure, so they’re easier to eat), and he said the deal didn’t allow “all one type.” We went back and forth a bit because he kept pretending he couldn’t hear me. In the end, my order came with all drumsticks — clearly done on purpose. If you can’t do all one type, how did I end up with only drumsticks? That’s intentional, and it’s unacceptable. As a paying customer, especially in today’s economy, no one should have to worry about people playing with their food. Or how they’ll react
  • YM
    Yuly Martinez
    Sep 14, 2025
    1.0
    The manager is very rude. The place is dirty. Resuming avoid this place.
  • LC
    Leasing Consultant
    Aug 27, 2025
    5.0
    JAY was soo kind and made sure my food was literally perfect!!! she was soooo nice too!!! my food was FYE 😇

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.