When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston Wirt. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful responses to complaints.
Food Quality
Several customers complained about greasy, undercooked, or improperly prepared food, including issues with wings being served with feathers and soggy fries.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and unclean drink machines.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, and noted that the food could be good when prepared correctly.
KM
Katya Martinez
Dec 25, 2025
1.0
Person with short hair was extremely rude when placing. There was no line and she huffed and puffed like she had a whole line to attend. DO NO RECOMMEND THIS LOCATION. Hire people that actually want to do their job. Also, restaurant was extremely dirty. Paper towels everywhere. 🤮
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Donovan Rodriguez
Oct 7, 2025
1.0
Worst service from “Jessie”. Worst attitude ive seen and i am a manager in the industry. Wouldn’t have her on my team at all! If you think guests deserve that attitude then this place will keep losing customers. Starting from being upset that change had to be made to taking the order over the phone at 1115p.m you don’t lose for nearly an hour! Can’t answer the phone after three calls made. This is not a manager/shift lead/staff member I’d continue to have.
AW
Abigail Wilder
Sep 30, 2025
1.0
Extremely unprofessional management. I was charged $58.83 for 3 wing combos with delivery service. All three combos were missing sides from orders and I was compensated $4.50 and a promise to be “wrote down in the book”. Instead of just comping our meal and doing the right thing, management told me there was nothing they could do and that I’d have to come pick up the rest of the food another time. I called back numerous times to the point where one guy told me I could come get 3 free wing combos on them, just to call back and be denied of picking them up. I asked the lady on the phone how much the sides rang up for and she replied “$33.00.” This is absolutely unprofessional and ridiculous. Customer service is awful & a joke. Thanks for the $4.50 that really cannot buy a pack of gum in this economy. Will not be coming back.
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Maju Macca
Sep 19, 2025
5.0
Been ordering a few times on line now the food is always cooked to the T! Fresh and flavorful. Great job to everyone in there!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Houston Wirt offer?
Wingstop Houston Wirt offers classic and boneless wings with over 11 iconic flavors such as Lemon Pepper and Original Hot.
What are the operating hours of Wingstop Houston Wirt?
Wingstop Houston Wirt is open daily from 10:30 AM to 12:00 AM (midnight).
Does Wingstop Houston Wirt provide delivery and takeout services?