Wingstop

3.8
384 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston Wirt. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Wingstop
1425 Wirt Rd, Houston, TX
77055, United States

Hours

Reviews

3.8
384 reviews
5 stars
209
4 stars
57
3 stars
28
2 stars
16
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful responses to complaints.

Food Quality

Several customers complained about greasy, undercooked, or improperly prepared food, including issues with wings being served with feathers and soggy fries.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and unclean drink machines.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, and noted that the food could be good when prepared correctly.
  • KM
    Katya Martinez
    Dec 25, 2025
    1.0
    Person with short hair was extremely rude when placing. There was no line and she huffed and puffed like she had a whole line to attend. DO NO RECOMMEND THIS LOCATION. Hire people that actually want to do their job. Also, restaurant was extremely dirty. Paper towels everywhere. 🤮
  • DR
    Donovan Rodriguez
    Oct 7, 2025
    1.0
    Worst service from “Jessie”. Worst attitude ive seen and i am a manager in the industry. Wouldn’t have her on my team at all! If you think guests deserve that attitude then this place will keep losing customers. Starting from being upset that change had to be made to taking the order over the phone at 1115p.m you don’t lose for nearly an hour! Can’t answer the phone after three calls made. This is not a manager/shift lead/staff member I’d continue to have.
  • AW
    Abigail Wilder
    Sep 30, 2025
    1.0
    Extremely unprofessional management. I was charged $58.83 for 3 wing combos with delivery service. All three combos were missing sides from orders and I was compensated $4.50 and a promise to be “wrote down in the book”. Instead of just comping our meal and doing the right thing, management told me there was nothing they could do and that I’d have to come pick up the rest of the food another time. I called back numerous times to the point where one guy told me I could come get 3 free wing combos on them, just to call back and be denied of picking them up. I asked the lady on the phone how much the sides rang up for and she replied “$33.00.” This is absolutely unprofessional and ridiculous. Customer service is awful & a joke. Thanks for the $4.50 that really cannot buy a pack of gum in this economy. Will not be coming back.
  • MM
    Maju Macca
    Sep 19, 2025
    5.0
    Been ordering a few times on line now the food is always cooked to the T! Fresh and flavorful. Great job to everyone in there!
  • MM
    Muniraj
    Sep 13, 2025
    5.0
    Best wing and fries fast food

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.