Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston Tomball Pkwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.7
973 reviews
5 stars
556
4 stars
90
3 stars
65
2 stars
40
1 star
222
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude and unhelpful.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a cockroach sighting.
Food Quality
Customers expressed disappointment with the food quality, citing dry wings, lack of seasoning, and overall poor preparation.
- 4R49ers Patriots Lakers Rockets1 day ago5.0You needs to be more patient with a man who has hearing difficulty when you tell him yoyr order. Young teens or adults like to horse around to mingle in the line and block off entrance.
- KRKatelyn ReynoldsDec 13, 20251.0“Manager” Joseph was horrible!! Everytime I come in he’s so rude. Fries had ZERO seasoning and he wanted to charge me FOR SALT. This was local and going to be my new wing spot but now I refuse to go! Hire better staff and do better Wingstop!!
- NTNabeel TahirDec 7, 20251.0Horrible experience. Don’t go to this wingstop, waste of money. The manager Joseph was really rude. I placed an order for $35+ and the order was messed up like always, no seasoning on the fries. When i asked the manager about this he kept saying there is seasoning. This place does not know how to treat customers.
- CGCarolyn GutierrezNov 20, 20251.0I’ve ordered from this Wingstop THREE times in a row and every single time they’ve managed to mess up my order in a new and creative way. First time, they delivered my food to the wrong address. I literally had to go pick up my own delivery order. And apparently no one in that building knows how to process a refund? Cool. Then last night pushed me over the edge. I ordered delivery again and they completely SWAPPED my meal with someone else’s. When I called, they told me I needed to come pick it up and again repeated that they “don’t know how to do refunds.” So I drive over there… and these people are all standing around laughing, and my order isn’t even started. At this point I’m ready to snap and just ask for my money back, but the moment I raise my voice, everyone suddenly gets serious and throws my order on the line. I ask the cashier why my food wasn’t even being made and she tells me, “I don’t speak Spanish,” while everyone behind her is speaking Spanish. That has nothing to do with why my order wasn’t prepared. Make it make sense. This location is a disaster. If I’m paying delivery fees AND tipping, the bare minimum is getting my food delivered to the correct address and actually made. Do better. I want my damn refund
- MMMatthewNov 9, 20252.0The drinks tasted like sewer water everytime that I’ve come here
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Houston Tomball Pkwy?
Wingstop Houston Tomball Pkwy is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Houston Tomball Pkwy offer delivery and pickup services?
Yes, Wingstop Houston Tomball Pkwy offers in-store pickup, regular delivery, same-day delivery, and no-contact delivery.
Can I order Wingstop Houston Tomball Pkwy's wings online?
Yes, you can order online for carryout and delivery through their website or mobile apps.
What types of wings and flavors does Wingstop Houston Tomball Pkwy offer?
They offer classic and boneless wings as well as tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
Does Wingstop Houston Tomball Pkwy have drive-through service?
No, Wingstop Houston Tomball Pkwy does not have drive-through service.
What payment options are accepted at Wingstop Houston Tomball Pkwy?
They accept American Express, Discover, Mastercard, Visa, debit cards, and mobile NFC payments. Cash is not required.
Is Wingstop Houston Tomball Pkwy wheelchair accessible?
Yes, the location has wheelchair accessible entrance, parking, seating, and restrooms.
What nearby places can customers visit before or after eating at Wingstop Houston Tomball Pkwy?
Customers can visit nearby spots such as Vivi Nails and Spa for beauty services, Kroger supermarket for grocery shopping, or Memorial Hermann for medical needs.
Are there other dining options near Wingstop Houston Tomball Pkwy?
Yes, nearby dining options include Subway for sandwiches, Pho Q Long for Vietnamese cuisine, and Red Fish Seafood Grill for seafood lovers.
What are some convenience services close to Wingstop Houston Tomball Pkwy?
Nearby convenience services include LibertyX Bitcoin ATM, Coinme currency exchange, Chase Bank, and Western Union money transfer services.