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Wingstop

3.3
(218 reviews)

Business Details

15999 S. Post Oak Rd, Houston, TX
77053, United States
(281) 767-7024
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston S. Post Oak & Gineridge. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
15999 S. Post Oak Rd, Houston, TX
77053, United States

Hours

Reviews

3.3
218 reviews
5 stars
98
4 stars
32
3 stars
7
2 stars
7
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and untrained.

Food Quality

Several customers reported issues with food quality, including undercooked wings, soggy fries, and overall dissatisfaction with the meals.

Order Accuracy

Many customers experienced problems with order accuracy, receiving incorrect items or incomplete orders.

Cleanliness

There were complaints about the cleanliness of the restaurant, including foul odors and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and noted that the food could be good when prepared correctly.
  • JM
    Javier Montoya
    Feb 20, 2026
    5.0
    Excelente 👌
  • SW
    sapphire washington
    Feb 1, 2026
    2.0
    At first I wondered why this location had such low ratings. Well now I know, I called this location on Friday, January 31st. I asked for all flats, they proceed to tell me : “we stop serving all flats Wednesday (or earlier this week, on __ date). I then stated, “thank you, I’ll be taking my business elsewhere.” Now my question is, HOW are you going to STOP providing a service that ALL Wingstop locations provide ? New management is needed here, the food is good and I haven’t really had terrible customer service here but they are stingy and inconsiderate with their products. Heck, I even had a large drinks here once and they gave me regular straws, not the 32oz straws. Honestly, my suggestion is that they realize the little things DO matter.
  • AR
    Amber Ramirez
    Jan 9, 2026
    1.0
    I placed an online order here at this location accidentally . I had called to see if I could get a refund on my items , spoke with the Marlyn ( manager ) she told me I could not get the refund for the items I had purchase . That makes absolutely no sense when at other places you easily can get a refund . Over $30 of purchase . I was at the correct location to pick up my order , when both ladies in front told me I should’ve have gotten my refund regardless if each store is different by owner .
  • NC
    nancy cueto
    Dec 30, 2025
    1.0
    The two little girls who work the night shift don’t know anything about customer service. Rude little girls. They don’t even know what they are doing.
  • BB
    Blessed
    Dec 30, 2025
    1.0
    The customer service at this location is HORRIBLE!!!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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