When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston S. Post Oak & Gineridge. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and untrained.
Food Quality
Several customers reported issues with food quality, including undercooked wings, soggy fries, and overall dissatisfaction with the meals.
Order Accuracy
Many customers experienced problems with order accuracy, receiving incorrect items or incomplete orders.
Cleanliness
There were complaints about the cleanliness of the restaurant, including foul odors and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted that the food could be good when prepared correctly.
JM
Javier Montoya
Feb 20, 2026
5.0
Excelente 👌
SW
sapphire washington
Feb 1, 2026
2.0
At first I wondered why this location had such low ratings. Well now I know, I called this location on Friday, January 31st. I asked for all flats, they proceed to tell me : “we stop serving all flats Wednesday (or earlier this week, on __ date). I then stated, “thank you, I’ll be taking my business elsewhere.” Now my question is, HOW are you going to STOP providing a service that ALL Wingstop locations provide ? New management is needed here, the food is good and I haven’t really had terrible customer service here but they are stingy and inconsiderate with their products. Heck, I even had a large drinks here once and they gave me regular straws, not the 32oz straws. Honestly, my suggestion is that they realize the little things DO matter.
AR
Amber Ramirez
Jan 9, 2026
1.0
I placed an online order here at this location accidentally . I had called to see if I could get a refund on my items , spoke with the Marlyn ( manager ) she told me I could not get the refund for the items I had purchase . That makes absolutely no sense when at other places you easily can get a refund . Over $30 of purchase . I was at the correct location to pick up my order , when both ladies in front told me I should’ve have gotten my refund regardless if each store is different by owner .
NC
nancy cueto
Dec 30, 2025
1.0
The two little girls who work the night shift don’t know anything about customer service. Rude little girls. They don’t even know what they are doing.
BB
Blessed
Dec 30, 2025
1.0
The customer service at this location is HORRIBLE!!!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Houston S. Post Oak & Gineridge?
Wingstop Houston S. Post Oak & Gineridge is open every day from 10:30 AM to 11:00 PM.
Does Wingstop Houston S. Post Oak & Gineridge offer delivery services?
Yes, they offer delivery with options including same-day and no-contact delivery.
Can I order online for carryout from Wingstop Houston S. Post Oak & Gineridge?
Yes, you can order online for in-store pickup and carryout through their website or app.
Are drive-through services available at Wingstop Houston S. Post Oak & Gineridge?
No, the drive-through service is closed every day at this location.
What are some popular wing flavors available at Wingstop Houston S. Post Oak & Gineridge?
They offer over 11 iconic flavors including Lemon Pepper and Original Hot to customize your wings.
What payment options are accepted at Wingstop Houston S. Post Oak & Gineridge?
Payment options accepted include American Express, Discover, MasterCard, and Visa.
Where is Wingstop Houston S. Post Oak & Gineridge located?
It is located at 15999 S. Post Oak Rd, Houston, TX 77053, United States.
What nearby restaurants can I visit in the area after eating at Wingstop?
You can check out nearby restaurants like Marco's Pizza, Domino's Pizza, and Doña Leti's TexMex Restaurant for a variety of dining experiences.
Are there any nearby places of interest that offer services complementary to Wingstop's cuisine?
Yes, nearby options include Home Cut Donuts for desserts and La Familia Auto Insurance & Tax Services if you need assistance with insurance or tax services.
How can I use nearby transit or landmarks to find Wingstop Houston S. Post Oak & Gineridge?
Wingstop is located near well-known establishments like Family Dollar and Sonic Drive-In, making it easier to find while exploring the S. Post Oak Rd area in Houston.
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