Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston S. Post Oak & Gineridge. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.3
216 reviews
5 stars
97
4 stars
32
3 stars
7
2 stars
6
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced poor service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including undercooked wings, soggy fries, and overall dissatisfaction with the preparation.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including foul odors and dirty tables.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and expressed satisfaction with the food on certain occasions.
- ARAmber Ramirez3 days ago1.0I placed an online order here at this location accidentally . I had called to see if I could get a refund on my items , spoke with the Marlyn ( manager ) she told me I could not get the refund for the items I had purchase . That makes absolutely no sense when at other places you easily can get a refund . Over $30 of purchase . I was at the correct location to pick up my order , when both ladies in front told me I should’ve have gotten my refund regardless if each store is different by owner .
- NCnancy cuetoDec 30, 20251.0The two little girls who work the night shift don’t know anything about customer service. Rude little girls. They don’t even know what they are doing.
- BBBlessedDec 30, 20251.0The customer service at this location is HORRIBLE!!!
- JDJerry DavisDec 17, 20255.0Great service great food. Really nice experience at this location thanks to Emely and Sophia very well trained pleasant customer service! These two need a raise!!!!!
- TTTeraldNov 30, 20251.0This location is close to my residence. Every time I call in an order, I'm placed on hold for a long time. The Calvary is that will I pull up to the location there just on there phones relaxing. Unbelievable, this location needs a energy change alone with service. Very horrible
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Houston S. Post Oak & Gineridge?
Wingstop Houston S. Post Oak & Gineridge is open every day from 10:30 AM to 11:00 PM.
Does Wingstop Houston S. Post Oak & Gineridge offer delivery services?
Yes, they offer delivery with options including same-day and no-contact delivery.
Can I order online for carryout from Wingstop Houston S. Post Oak & Gineridge?
Yes, you can order online for in-store pickup and carryout through their website or app.
Are drive-through services available at Wingstop Houston S. Post Oak & Gineridge?
No, the drive-through service is closed every day at this location.
What are some popular wing flavors available at Wingstop Houston S. Post Oak & Gineridge?
They offer over 11 iconic flavors including Lemon Pepper and Original Hot to customize your wings.
What payment options are accepted at Wingstop Houston S. Post Oak & Gineridge?
Payment options accepted include American Express, Discover, MasterCard, and Visa.
Where is Wingstop Houston S. Post Oak & Gineridge located?
It is located at 15999 S. Post Oak Rd, Houston, TX 77053, United States.
What nearby restaurants can I visit in the area after eating at Wingstop?
You can check out nearby restaurants like Marco's Pizza, Domino's Pizza, and Doña Leti's TexMex Restaurant for a variety of dining experiences.
Are there any nearby places of interest that offer services complementary to Wingstop's cuisine?
Yes, nearby options include Home Cut Donuts for desserts and La Familia Auto Insurance & Tax Services if you need assistance with insurance or tax services.
How can I use nearby transit or landmarks to find Wingstop Houston S. Post Oak & Gineridge?
Wingstop is located near well-known establishments like Family Dollar and Sonic Drive-In, making it easier to find while exploring the S. Post Oak Rd area in Houston.