Wingstop

3.4
416 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston Katy Freeway. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
19111 Katy Freeway, Houston, TX
77094, United States

Hours

Reviews

3.4
416 reviews
5 stars
191
4 stars
49
3 stars
30
2 stars
25
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rudeness and lack of attention from staff.

Food Quality

While some customers praised the food, others reported issues with cold, poorly prepared, or incorrectly made orders.

Order Fulfillment

Numerous reviews highlighted problems with order accuracy, including missing items and long wait times for food.

Cleanliness

Several customers expressed concerns about cleanliness and food handling practices in the restaurant.

Staff Behavior

There were complaints about staff being unprofessional, inattentive, and engaging in inappropriate behavior while working.
  • BH
    Bunny (H.N.S.)
    4 days ago
    1.0
    If you want flavorless, unseasoned chicken wings, this place is for you. And no, dumping a little bit of lemon pepper on only the visible side of the chicken doesn’t constitute as seasoning them. On the flip side, the fries were TOO seasoned, leading me to believe they used up all the available flavor on them. 0/10.
  • PI
    Panda Ink
    Dec 18, 2025
    1.0
    They don’t answer the phone here. (Called after 10pm on Wednesday) Had to call to change order, wait 45 mins no answer. Drove to wingstop and saw The guy just mute the phone when anyone called… This place sucks….
  • TA
    Taylor Adams
    Dec 14, 2025
    5.0
    The food was amazing the service was great and the place was clean.
  • VV
    Valeria Vela
    Nov 23, 2025
    5.0
    Eduardo at the front register is excellent! I love that he repeats the order!
  • TM
    Trea Moseley
    Nov 13, 2025
    1.0
    Damn bruh thought I was ganna get the fire wings I always get but no i get some bullshit threw around in a box usually there really neat and good but this time it was disappointing and they forgot my sauce that was the only thing I wanted and they forgot it and im still on the phone trying to get them to pick uo sence 11 40 when the order was delivered its sad to see this business be sp shitty

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.