When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston Yale - The Heights. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers frequently reported slow service, long wait times, and missing items from their orders.
Food Quality
While some customers enjoyed the wings, many complained about cold, undercooked, or poorly prepared food.
Staff Attitude
Several reviews highlighted unprofessional behavior and rudeness from staff, impacting the overall customer experience.
Management Concerns
Customers expressed dissatisfaction with management's handling of issues, citing a lack of urgency and poor customer service.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their exceptional service and the quality of the food.
TW
Tony W
Dec 28, 2025
5.0
Top notch location. They do it right here with the wings and service! The DoorDash delivery driver forgot my ranch and the manager herself made it right and delivered it to me….cant thank Lili enough. She’s got my vote for manager of the year!
JN
Jaime Nevarez
Dec 22, 2025
1.0
This place is slow and always forgetting orders. If you want your food fast and reliable don’t come here.
IG
Isbelio Manuel Villarreal Gil
Dec 18, 2025
5.0
Probé el rico sabor de las alitas BBQ y alitas wings y quedé encantado, sabor único para repetir
ZG
Zion Greenfield
Nov 30, 2025
3.0
Ordered 8 boneless chicken meals. One big nugget, 5 or so medium to small nuggets they need to serve same size n. Ridiculous pricing for their presentation. The service was great and fast.
MG
Miguel Garza
Nov 16, 2025
1.0
Seems like the AC was not working. It felt hot and muggy in the restaurant, lots of customers were complaining about log wait times, one customer even ripped a bag as they were grabbing it from the manager, and proceeded to throw his food all over the floor… Police were called. I saw at least three complaints just within the time I was waiting for my order.
When I finally got my food, the wings were undercooked and still jiggly, the fries were cold and stale… I literally had to come home and put everything in the air fryer just to make it edible.
I don’t blame the employees, they seem stressed and understaffed. They need help, but I won’t be going back ever
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Houston Yale - The Heights?
Wingstop Houston Yale - The Heights is open every day from 10:30 AM to 1:00 AM.
Does Wingstop Houston Yale - The Heights offer delivery services?
Yes, Wingstop offers delivery services daily from 10:30 AM to 1:00 AM, including same-day and no-contact delivery options.
Can I pick up my order at Wingstop Houston Yale - The Heights?
Yes, in-store pickup is available daily from 10:30 AM to 1:00 AM.
Is there a drive-through service at Wingstop Houston Yale - The Heights?
No, Wingstop Houston Yale - The Heights does not have a drive-through as it is closed all days.
What types of wings and flavors can I order at Wingstop Houston Yale - The Heights?
You can order classic or boneless wings and tenders with over 11 iconic flavors, including Lemon Pepper and Original Hot, along with sides like seasoned fries and Cajun Fried Corn.
Which payment methods are accepted at Wingstop Houston Yale - The Heights?
Wingstop accepts American Express, Discover, Mastercard, and Visa cards.
Where is Wingstop Houston Yale - The Heights located?
It is located at 174 Yale St Ste 600, Houston, TX 77007, United States.
What nearby businesses can I visit when I come to Wingstop Houston Yale - The Heights?
Nearby businesses include Crumbl Cookies bakery for desserts, Lovett Dental for dental care, and The Joint Chiropractic for chiropractic services, offering options for dessert or health care before or after your visit.
Are there other dining options near Wingstop Houston Yale - The Heights?
Yes, nearby dining options include Jimmy John's sandwich shop, Pi Pizza, Smashburger, Salata salad bar, and Funky Chicken.
How can nearby services like Premier Fine Wine and Spirits enhance my visit to Wingstop?
You can visit Premier Fine Wine and Spirits nearby to pick up beverages that pair well with your Wingstop order, making your meal experience more enjoyable.