Wingstop

3.7
823 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston Yale - The Heights. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
174 Yale St Ste 600, Houston, TX
77007, United States

Hours

Reviews

3.7
823 reviews
5 stars
425
4 stars
110
3 stars
69
2 stars
23
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and missing items from their orders.

Food Quality

While some customers enjoyed the wings, many complained about cold, undercooked, or poorly prepared food.

Staff Attitude

Several reviews highlighted unprofessional behavior and rudeness from staff, impacting the overall customer experience.

Management Concerns

Customers expressed dissatisfaction with management's handling of issues, citing a lack of urgency and poor customer service.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their exceptional service and the quality of the food.
  • TW
    Tony W
    Dec 28, 2025
    5.0
    Top notch location. They do it right here with the wings and service! The DoorDash delivery driver forgot my ranch and the manager herself made it right and delivered it to me….cant thank Lili enough. She’s got my vote for manager of the year!
  • JN
    Jaime Nevarez
    Dec 22, 2025
    1.0
    This place is slow and always forgetting orders. If you want your food fast and reliable don’t come here.
  • IG
    Isbelio Manuel Villarreal Gil
    Dec 18, 2025
    5.0
    Probé el rico sabor de las alitas BBQ y alitas wings y quedé encantado, sabor único para repetir
  • ZG
    Zion Greenfield
    Nov 30, 2025
    3.0
    Ordered 8 boneless chicken meals. One big nugget, 5 or so medium to small nuggets they need to serve same size n. Ridiculous pricing for their presentation. The service was great and fast.
  • MG
    Miguel Garza
    Nov 16, 2025
    1.0
    Seems like the AC was not working. It felt hot and muggy in the restaurant, lots of customers were complaining about log wait times, one customer even ripped a bag as they were grabbing it from the manager, and proceeded to throw his food all over the floor… Police were called. I saw at least three complaints just within the time I was waiting for my order. When I finally got my food, the wings were undercooked and still jiggly, the fries were cold and stale… I literally had to come home and put everything in the air fryer just to make it edible. I don’t blame the employees, they seem stressed and understaffed. They need help, but I won’t be going back ever

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.