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Wingstop

3.9
(546 reviews)

Business Details

8540 Highway 6 N, Houston, TX
77095, United States
(832) 384-4772
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston West Rd.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
8540 Highway 6 N, Houston, TX
77095, United States

Hours

Reviews

3.9
546 reviews
5 stars
359
4 stars
31
3 stars
19
2 stars
18
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food preparation.

Food Quality

Several reviews mentioned problems with food quality, including overcooked or undercooked items, and complaints about stale or cold fries.

Staffing Issues

Customers frequently noted that the location appeared understaffed, leading to delays and poor service.

Mixed Experiences

While some customers praised individual staff members and enjoyed the food, the overall sentiment leaned heavily towards dissatisfaction.
  • EF
    Elias Flores
    Feb 8, 2026
    1.0
    This location has bad delivery and customer service. I called and no answer. Left them a message and no call back. Very frustrating when trying to watch the superbowl and have some wings but no wings were delivered.
  • SG
    Stacy GloUp
    Feb 4, 2026
    1.0
    Spanish speaker who do not understand English should not take phone orders then have an attitude because they cannot communicate. Will not visit this place again
  • JL
    J Lew
    Jan 24, 2026
    1.0
    I will never order or pay for anything from Wingstop ever again! Literally everytime I go there service is terrible and wait times are even worse but this time was my final straw. This happened a few months back I ordered food for pick up while me and my family were on our way home. I walk in tell him my name and I pay, the whole time the guys in there were looking at me like they hated me because I stayed in the restaurant and didn’t leave and go back outside. I only ordered wings for just myself because I didn’t eat what my family ate so it was only a 15 pc and some fries. They sat around for a long while on there phone. I walked out and told my wife it’s going to take awhile and walked back in and when I did the heavy set Venezuelan guy got pissed off and said something to his co worker who were still on their phone. I got tired of waiting because they weren’t even cooking my wings just sitting around mean mugging me like I was a nuisance. As I sat there progressively getting more and more angry i literally watch him open a bag of god knows who’s wings they were and throw them in the deep fryer. He then takes them out and sauces em an gives em to the other co worker (still on his phone) and looks directly at me and says something to his co worker and makes a hand gesture like get out. The guy has the nerve to walk up to the counter and throw it on the counter and walk away and not say anything. The younger man who worked at the counter was listening to them and said “I guess this is yours”. I open the bag there’s no ranch that ordered and kid says “you didn’t order any” which I actually ordered extra so I ended up paying for the ranch and when I was doing this the whole time the heavy set guy was just talking away back there in Spanish. I eventually asked him do you have a problem and he pretended not to know who I was and I was explaining everything to my wife. The second I got home I opened the bag they were the wrong flavors and there were only 12, which I know for a fact they were old wings sitting there from someone who didn’t pick there order up! I literally was taunted and talked about for ordering my food and waiting inside I have never almost gotten into a physical altercation with someone just for them having to make my food. I literally had to stop myself from going up there because I know for a fact it would’ve escalated very quickly. Never once did I act like a Karen or even talk disrespectful I was quite and even I was on my phone. Wingstop why do you hire these people? Like seriously why do you hire people hate who hate to work? They are literally destroying your company before your eyes I wish I had anything good to say about my experience. The only thing that kept me going back was the ranch because I’m a sucker for good ranch. After this no more I do not care I will eat it but I will not pay for it ever again they will never see my business and I hope they don’t see yours either whoever is reading this!
  • T
    Đăng Quang Trương
    Dec 7, 2025
    5.0
    Hương vị vẫn như các điểm khác, vẫn rất thơm ngon nhưng khâu chuẩn bị thức ăn khá chậm.
  • NR
    Nidia R.
    Dec 7, 2025
    1.0
    I usually like their product but last night I reviewed wings with feathers still attached to the wings. Inedible to say the least.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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