When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston Cross Timbers. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Mixed feedback on customer service; some employees were praised for their friendliness, while others were reported as rude or unhelpful.
Food Quality
Inconsistent food quality; some customers enjoyed the wings and sides, while others reported issues with overcooked or improperly seasoned items.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported issues with the environment and hygiene.
Wait Times
Customers experienced long wait times for orders, both in-store and for delivery, contributing to frustration.
BT
Brittany Torres
4 days ago
1.0
I understand when you call store at 11:07 you don’t wanna take call in orders so they say the store is open and you are only taking in store and online orders, but as I proceed to go to the store, doors are locked she is sweeping the lobby lights are still on and the cooks ain’t cooking but hours say you’re open until 12 AM. I arrive to the store at 11:17. Not only is this a loss for the business, money but it also lets your customers know that they can’t depend on this establishment when they are hungry when operations are promised to be until a certain time.
GG
g0thy
Dec 21, 2025
1.0
I usually come often and each time I would see the cashier, Sharon always with an attitude. I tried calling to make an order and nobody picked up. When I arrived, I seen her on her phone and the phones were ringing for a while. I ordered a 30 piece for a good customer service only to be disappointed, and this isn’t the first time Sharon has given attitude to me. Something needs to be done about her, I always come here because this is the closest wingstop near my house. I will never come back to this location, I will try little York instead even if I have to drive a couple more minutes.
MG
Maria Garza
Dec 13, 2025
5.0
Great place for wings clean and organized place to eat Dine in or carry out love there customer service always friendly and food always fresh on the time they say it’s ok it will be out thanks Wingstop employees great job !!
NI
Nestor Irizarry
Dec 5, 2025
5.0
Excelente servicio, un lugar limpio y agradable para pasar en familia la comida tiene un sabor al punto. Lo recomiendo
HR
Henry Reyes
Nov 13, 2025
3.0
El sabor de la comida y el servicio ql cliente esta ok, el luegar es un poco estrecho, aunque la ubicacion esta bien cerca de la autopista principal.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Houston Cross Timbers?
Wingstop Houston Cross Timbers is open daily from 10:30 AM. Monday to Thursday and Sunday close at midnight, while Friday and Saturday close at 1:00 AM.
Does Wingstop Houston Cross Timbers offer delivery services?
Yes, Wingstop Houston Cross Timbers offers delivery services every day from 10:30 AM to midnight, and until 1:00 AM on Fridays and Saturdays. You can order online for delivery.
Is there a drive-through option at Wingstop Houston Cross Timbers?
No, the drive-through service is not available at this Wingstop location as it is closed every day of the week.
What pick-up options are available at Wingstop Houston Cross Timbers?
You can pick up your order in-store from 10:30 AM daily, with closing times matching regular hours: midnight on weekdays and Sunday, and 1:00 AM on Friday and Saturday.
What types of wings and flavors can I order at Wingstop Houston Cross Timbers?
Wingstop offers classic, boneless wings and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot to satisfy any craving.
What payment options are accepted at Wingstop Houston Cross Timbers?
They accept American Express, Discover, Mastercard, and Visa for payment.
How can I order online from Wingstop Houston Cross Timbers?
You can order online through their website or via their Wingstop app available on iOS and Android platforms.
Are there any nearby places where I can grab a coffee or bubble tea before or after eating at Wingstop?
Yes, Zero Degrees, a coffee shop and bubble tea spot, is nearby and great for grabbing a drink before or after your meal at Wingstop.
What nearby restaurants can I visit if I'm dining around Wingstop Houston Cross Timbers?
Nearby you can find other food options like Pizza Hut, Cicis Pizza for buffet-style dining, and Alamo Tamale & Taco for Mexican cuisine, offering variety alongside Wingstop.
Are there any convenience stores or markets close to Wingstop for quick shopping?
Yes, Jamail Family Market is nearby, ideal for picking up beverages or quick grocery needs before or after dining at Wingstop.