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Wingstop

3.4
(789 reviews)

Business Details

10749 North Freeway, Houston, TX
77037, United States
(281) 800-5900
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston North Freeway. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Wingstop
10749 North Freeway, Houston, TX
77037, United States

Hours

Reviews

3.4
789 reviews
5 stars
340
4 stars
118
3 stars
60
2 stars
46
1 star
225

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Kasean and May for their excellent service.

Food Quality

While some reviews noted fresh and delicious wings, others reported issues with food temperature, sogginess, and incorrect orders.

Order Accuracy

Numerous complaints were made about incorrect orders, missing items, and long wait times for food, indicating a significant inconsistency in order fulfillment.

Cleanliness and Atmosphere

Feedback on cleanliness was mixed, with some customers noting a pleasant atmosphere while others mentioned unpleasant odors and unsanitary conditions.
  • LL
    larcous.
    1 day ago
    1.0
    Horrible customer service and very rude cashiers. Wings were overcooked had to throw away. Im very dissapointed with my food and service.
  • JJ
    Jessica Jones
    1 day ago
    1.0
    The smell of sweage when walking in is what made me change my mind then when asking why it smell like that, they didn't know but it clearly smelled like a loud bad smell of sweage, The FOH Was Not Up To Part. Diamond The Cashier Was Very Welcoming & Ethusiatic.
  • SC
    Sophia Cordoba
    Feb 14, 2026
    1.0
    I just made an order with them and I was trying to call them to add my sauce on the side, the dude let me in hold like ten minutes, and then he just told me “the order is already done I can’t do nothing” I mean what kind of respect you have for your costumers? I understand that you’re busy but you should take more attention to details and costumer service, and I didn’t get my food yet but I hope at least is good
  • HJ
    Heather Jackson
    Feb 6, 2026
    5.0
    I placed my order online so went inside to pick it up. I immediately got greeted by Joy, the cashier. While waiting for my food to be finished cooking, Joy began making my drink for me and making small talk. May came out from the back and began checking on the customers inside and then checked on me. They were so super friendly and asked me about completing a survey for them and showed me how to do it. It was super quick and easy. My food came out within 5 minutes so super quick since I had just placed my order. I ordered 3 types of boneless wings, mango habenero, hot buffalo and the spicy Korean. I also got some ranch for the side. The wings were hot, fresh and tasted amazing. The mango habenero ones were addictive but super spicy. The spicy korean was a mix of hot and sweet and of course the buffalo ones are always the bomb! The ranch was amazing. I dont know what they did but it was heaven and I could have literally drank it! No exaggeration here! In small talk after getting my food, I learned that May is the general manager and thats just amazing! She was in the kitchen doing it all just like her employees and teammates and that means and says so much! It speaks volumes that she also is motivating customers to submit surveys so they can see how they're doing and what may need improvement. I see this store making a big come up and I definitely think this is the best location yet when it comes to customer service!
  • EO
    Ezgi Onay
    Jan 28, 2026
    1.0
    You put a straw in the package but don’t send the drink I paid for. What a joke!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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