Wingstop

3.2
186 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop TX-Houston-W 34th St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
5185 W 34th Street, Houston, TX
77092, United States

Hours

Reviews

3.2
186 reviews
5 stars
85
4 stars
14
3 stars
4
2 stars
11
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several reviews highlighted excellent customer service from specific staff members, while others reported rude or inattentive behavior from employees.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Feedback on food quality was mixed; some praised the wings and fries, while others complained about overcooked or poorly prepared items.

Wait Times

Numerous reviews mentioned long wait times for orders, with some customers expressing frustration over delays.

Cleanliness and Organization

Several customers noted a lack of cleanliness and organization in the restaurant, impacting their overall experience.
  • CH
    Chula Hrdz
    5 days ago
    5.0
    I just have to say how awesome management at this Wingstop this was my experience today. So I came in early Wednesday morning I admit it's partially my fault I should have checked my food before I left. I had asked for Hawaiian by mistake I was giving plain and I asked for parmesan corn and I got cajun not parmesan they were super spicy. Anyway I get back to work I realize I called them spoke to a manager by the name of "Jarar" (I hope that's right). He apologized I asked if I needed to send a picture but I took one anyway just in case. He said no come back at your convenience I will let the night manager know. He was so attentive professional over the phone. I come back at 7:20 pm after work. I spoke to the manager on duty his name was Kendrick. When I tell you great customer service he was professional he was attentive I still showed him the picture lol.. he did not hesitate quickly rectified the mistake offered if I wanted something to drink while I waited. And while I was waiting I observed him training to cashiers very patient, was hands on and show them step-by-step how to refill the soda cartridges. And I even apologized because I should have checked my food before I left. We're all human Wingstop on 34th and 290 Mr Jerar (Am) and Mr Kendrick (Pm) thank you for making me feel welcomed and excited to come back we need more managers like you guys and credit is given where credit is due.
  • DR
    Deisy Ramis
    Jan 1, 2026
    5.0
    Todos muy amables y la comida muy deliciosa! El personal es genial y te atienden con mucho cariño! Me encanta venir a este local
  • JC
    Joan Cotton
    Dec 30, 2025
    1.0
    This location consistently gets our order wrong. They'll have you come back and replace the order, but you have to bring the food back and by the time you get home, find out, get back to the store, etc. it's already a crazy hassle. Go to Atomic Wings instead, honestly. Their customer service is phenomenal, and it's right around the corner. Fresh wings, too. Skip this Wing Stop, at least.
  • LO
    Luz Ochoa
    Dec 27, 2025
    1.0
    Bad customer service , I waited 30 mins for a sandwich , and 8 wings combo , went up To the register , and they said we have it back here . We called your name , I was in the restaurant for those 30 mins not once did I hear my name . The food was cold by the time I ate .
  • PJ
    Pedro Rocha JR.
    Dec 27, 2025
    1.0
    Poor service! They don't make your orders well. They don't respect what you ask for and the food preparation is very miserable

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.