Wingstop

3.4
539 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston Hwy 249. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
12430 State Highway 249 Ste B, Houston, TX
77086, United States

Hours

Reviews

3.4
539 reviews
5 stars
223
4 stars
89
3 stars
58
2 stars
37
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.

Food Quality

Many customers reported issues with food quality, including overcooked wings, incorrect orders, and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and malfunctioning equipment.

Overall Experience

Overall, customers expressed disappointment with their experiences, citing a lack of urgency and care from staff.
  • BR
    Brandin Ramirez
    Dec 21, 2025
    5.0
    Customer service is fast and steady. Ill definitely be coming back to this location.
  • DH
    Delavonice Hatcher
    Oct 17, 2025
    1.0
    I ordered my food online picked a certain time to pick food up had to wait an additional 45 minutes for my food and plus the workers listening to volgure music In front of customers not answering the phone just totally unprofessional will never order from this location ever again
  • KS
    Kerri Singleton
    Oct 3, 2025
    1.0
    Don't come here. They either sell old chicken or extremely hard fried chicken. Either way.....a waste of money.
  • JH
    jesus hernandeez
    Sep 21, 2025
    3.0
    Tan buenas las alas y atienden rapido
  • BL
    Blanca Leon
    Sep 12, 2025
    2.0
    Tried to order online - website is down , called the restaurant the girl very rudely tells me I can’t order 20 or more wings over the phone OR in person it has to be online - tried again seems like the turned it off . Avoid this location overall .

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.