Wingstop

3.0
1104 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Houston Veterans Memorial. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
12100 Veterans Memorial Dr Ste B, Houston, TX
77067, United States

Hours

Reviews

3.0
1,104 reviews
5 stars
411
4 stars
107
3 stars
74
2 stars
64
1 star
448

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times for their orders, often exceeding the estimated pickup time, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and confusion between boneless and traditional wings.

Cleanliness and Hygiene

Several customers expressed concerns about the cleanliness of the restaurant, including unsanitary conditions and employees not following proper hygiene practices.

Customer Service

Feedback indicated a lack of professionalism and courtesy from staff, with some customers experiencing rude behavior and poor communication.

Food Quality

Customers frequently mentioned issues with food quality, including cold or overcooked items, and dissatisfaction with the taste of the wings.
  • PW
    Paige Warren
    Dec 30, 2025
    1.0
    They're really terrible; they don't have fries or boneless wings, and on top of that, they won't give me my refund.
  • JB
    Juliette Barahona
    Dec 30, 2025
    1.0
    This restaurant is a disgusting place. How is it possible that they run out of products and don't tell customers before they pay? They don't have fries, the sodas are flat, and besides, the dining area is super dirty, and the employees don't even know how to give a refund. This is truly embarrassing. The corporation and the health department should inspect this store because they have terrible service and hygiene. Please, do not eat here.
  • AH
    andrea hernandez
    Dec 30, 2025
    1.0
    No venga aquí no tienen nada la soda están sin gas las mesas súper sucias y está vacío y aparte de eso a los 25 minutos nos dicen que no hay papas y les decimos que queremos nuestros dinero para atrás y solo por eso haciendo problemas encerio que personal es este ??? Llamaremos a corporación para reportar este problema
  • JR
    Jomar Robles
    Dec 24, 2025
    1.0
    I came to pick up a order from uber eats at 23:28 and the crew was chilling talking and they said that they were out of food but the shelves were full of order and they din’t check if my order was there.
  • CZ
    Carlos Zapata
    Dec 23, 2025
    1.0
    I ordered my order online, I waited to come pick up, arriving at the store they told me that they had no more food and that I had to call customer service asking for a refund, they always have a terrible service

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.