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Wingstop

3.2
(338 reviews)

Business Details

3500 Little York Rd, Houston, TX
77093, United States
(713) 692-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Little York & HWY 59. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
3500 Little York Rd, Houston, TX
77093, United States

Hours

Reviews

3.2
338 reviews
5 stars
164
4 stars
21
3 stars
13
2 stars
11
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff, long wait times, and issues with order accuracy.

Order Accuracy

Numerous reviews highlighted problems with incorrect orders, missing items, and delays in receiving the correct food.

Food Quality

Feedback on food quality was mixed; while some enjoyed the wings, many complained about burnt fries, cold food, and undercooked chicken.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary conditions.

Long Wait Times

A common complaint was the excessive wait times for orders, both for in-store and online orders.
  • JR
    jose Ramos
    Feb 3, 2026
    5.0
    I ordered my wings online for delivery and some of my order was missing, but the female manager took control of the situation and made sure I received my order. Great job and thank you for going above and beyond. Sorry I didn't get your name for your kudos.
  • BM
    Bertha Mendoza
    Jan 4, 2026
    1.0
    Arder over 45 and had atomic wind employee refuse to give me cups for water. I even ask to pay for the cups . But a she wanted to charge me about 14 dollars. Is just sad. I have been to other wing stops and have been given cups. I won't come back to this location.
  • JG
    Jennifer G.
    Dec 28, 2025
    1.0
    Absolutely horrible customer service. I placed an online order and was given the wrong items, missing part of what I paid for, and extra wings I did not order. I had to drive 30 minutes back to the store with photo proof of what I received and my receipt clearly showing missing items. I even showed my ID to prove I live far away. Despite all the evidence, the staff refused to correct the mistake, hid behind “store policy,” and repeatedly implied I was lying. I asked them to check their cameras to verify that I never received two bags from my order—they flat-out refused. I even offered to pay for the extra five wings they mistakenly gave me just so I could receive the rest of my order. Instead of taking responsibility, they forced me to pay for their error before giving me my missing food. Only after wasting my time did they throw in two extra wings, which I never asked for. I didn’t want free food—I wanted what I paid for. This was an exhausting, disrespectful experience. Zero accountability, zero customer service, and a complete waste of time.
  • KK
    kam
    Dec 1, 2025
    1.0
    Why are we arguing with customers about whether or not you forgot to include items that were paid for? For all of two fries??? Desperate behavior
  • LL
    Luis
    Nov 29, 2025
    1.0
    Horrible experience. This place is a hit or miss depending on who’s working. Sometimes they don’t answer at all. No option for hot lemon pepper online so always have to call and they always mess up the order.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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