Willie's Grill & Icehouse

4.5
2260 reviews

About

American RestaurantBar & GrillSeafood RestaurantChicken Restaurant
Willie's Grill & Icehouse is a Texas institution, known for its relaxed atmosphere & scratch-made kitchen. Our 20 lone star locations serve up Texas-sized burgers, fresh Gulf Coast seafood, hand cut chicken, baby back ribs, and seasonal Cajun crawfish. Willie’s captures the feel of the traditional Texas Icehouse with ice-cold beer, a full bar serving handcrafted cocktails, garage doors, and friendly fast casual service. Enjoy dozens of flatscreen TV's, AC and free WiFi inside or sip on one of our frozen Rita's on the dog friendly patio. Kick back and relax with family, friends, and large groups while digging into some down-home Southern hospitality!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Willie's Grill & Icehouse
17492 Northwest Fwy, Houston, TX
77040, United States

Hours

Reviews

4.5
2,260 reviews
5 stars
1,604
4 stars
410
3 stars
122
2 stars
45
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the food for being delicious, fresh, and flavorful, with specific mentions of burgers, salads, and seafood.

Service Excellence

Many reviews highlighted the attentive and friendly service provided by various staff members, with specific servers receiving commendations for their exceptional service.

Atmosphere

The restaurant's atmosphere was described as warm and inviting, making it a great place for families and friends to gather.

Ordering Process

Some customers found the ordering process confusing, as it required ordering at the counter rather than through the server.

Inconsistency Issues

A few reviews noted inconsistencies in food quality and service, with some customers expressing dissatisfaction with specific dishes.
  • SC
    scooter cavazos
    Nov 17, 2025
    5.0
    Had the best service from Phillip. He was an awesome waiter he made sure we were taking care of. . Food and drinks were delish.
  • MM
    Mary Mitchell
    Nov 16, 2025
    3.0
    Mostly fried food but the salad I had was ok. Waiter above average attentive.
  • TC
    Tonya Cavazos
    Nov 15, 2025
    5.0
    Philip was literally the best! If you decide to come here ask for him only! Also everyone else was nice as well!
  • PB
    PHrost Byte
    Nov 14, 2025
    5.0
    Walked in and was greeted by the staff. I checked the menu and most of the selection is fried food but that's ok. I just want chicken lol. I get the grilled chicken and the street corn with veggies. Again customer service is premium!. They really look out for you here. My only issue is that one of my chicken tenders was a little dry and the other one wasn't. Also some of the workers were talking a little loud in the corner be the pos system. Other than that 10/10 definitely recommend!!
  • BC
    Brandy Clark
    Nov 10, 2025
    4.0
    Server was super sweet, surprisingly empty for a Sunday evening. Lots of dirty tables around us that only started being cleaned as we left

Frequently Asked Questions About Willie's Grill & Icehouse

Does Willie's Grill & Icehouse accept reservations?

No, Willie's Grill & Icehouse does not accept reservations.

What types of pickup and delivery services are available at Willie's Grill & Icehouse?

They offer in-store pickup, curbside pickup, and delivery services.