Willie's Grill & Icehouse

4.5
3019 reviews

About

American RestaurantBar & GrillSeafood RestaurantChicken Restaurant
Willie's Grill & Icehouse is a Texas institution, known for its relaxed atmosphere & scratch-made kitchen. Our 20 lone star locations serve up Texas-sized burgers, fresh Gulf Coast seafood, hand cut chicken, baby back ribs, and seasonal Cajun crawfish. Willie’s captures the feel of the traditional Texas Icehouse with ice-cold beer, a full bar serving handcrafted cocktails, garage doors, and friendly fast casual service. Enjoy dozens of flatscreen TV's, AC and free WiFi inside or sip on one of our frozen Rita's on the dog friendly patio. Kick back and relax with family, friends, and large groups while digging into some down-home Southern hospitality!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Willie's Grill & Icehouse
19770 State Highway 249, Houston, TX
77070, United States

Hours

Reviews

4.5
3,019 reviews
5 stars
2,065
4 stars
587
3 stars
198
2 stars
80
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the attentive and friendly service from various staff members, particularly highlighting servers like Avery, Anahi, and Savannah.

Food Quality

Overall, the food received positive feedback for being delicious and well-prepared, although there were some isolated complaints about specific dishes being undercooked or lacking flavor.

Atmosphere

The restaurant is noted for its fun and welcoming atmosphere, making it a popular spot for families and friends to gather.

Customer Experience

While many customers had great experiences, a few reported issues with order accuracy and management's response to complaints, indicating room for improvement in customer service.

Consistency

Many long-time patrons appreciate the consistent quality of food and service, although some recent visits have raised concerns about specific menu items and service during busy times.
  • TA
    Toni Anderson
    Nov 12, 2025
    5.0
    Willie's Grill & Icehouse honored Veterans with a bacon cheese burger and fries. This was very kind of them.
  • DC
    Dede Celistan
    Nov 4, 2025
    5.0
    Kimberly is the best! She gave me a friendly service and got my food out to me in a timely manner, if you stop by ask for her ! 10/10 would recommend :p
  • JH
    Jonathan Hubbard
    Nov 4, 2025
    3.0
    Our waitress was great, food was fine but the two ladies that take your order were terrible. No greeting,nonchalant attitude, I kind of felt unwelcome.
  • MM
    Michael
    Nov 1, 2025
    5.0
    Great food, ask for Ashley she is the very best in old fashion extraordinary service, also about their margarita protocol, each margarita hand crafted and fortified with minerals, vitamins, and electrolytes supervised by Chris, Regan, and Chloe….
  • CR
    Carly Rhodes
    Oct 26, 2025
    5.0
    I had an excellent experience at Willie’s thanks to my server, Anahi. She was incredibly attentive, quick with drink refills, and made sure we had everything we needed. The food came out fast, and her friendly service really stood out. I’ll definitely be coming back soon!

Frequently Asked Questions About Willie's Grill & Icehouse

Does Willie's Grill & Icehouse accept reservations?

No, Willie's Grill & Icehouse does not accept reservations.

What are the opening hours for Willie's Grill & Icehouse?

Willie's Grill & Icehouse is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:30 PM.