Whataburger

4.1
1080 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Whataburger
4608 FM 1960 RD W, HOUSTON, TX
77069, United States

Hours

Reviews

4.1
1,080 reviews
5 stars
680
4 stars
170
3 stars
60
2 stars
34
1 star
136

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or improperly cooked items, while others praised the freshness and taste.

Service Issues

Numerous reviews highlighted slow service and incorrect orders, with some customers expressing frustration over long wait times and poor customer interactions.

Cleanliness

Many customers appreciated the cleanliness of the restaurant, noting it as one of the cleanest fast food locations they have visited.

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of attentiveness.

Order Accuracy

A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
  • JB
    Jacob Borum
    Nov 9, 2025
    5.0
    This place is practically (actually) my neighborhood Whataburger now. The burgers are always excellent here. Service in the front by dear souls like Bobby G, Jocelyn, and K will keep you coming back to this location again and again. Love ya'll...and I'm sure I'll see you tomorrow!🤙
  • SS
    supersonicsam1
    Nov 3, 2025
    1.0
    Absolutely terrible. Got an old apple pie. Ordered a burger my way and they gave it to me their way. They gave me no napkins or ketchup. This place is staffed by ignorant teens with the adults just kicking back. Their food is so overpriced it's not even worth going there anymore tbh.
  • IF
    Irene Flores
    Oct 31, 2025
    5.0
    Why the burger with my number one favorite place You can't find it up delicious and burgers and the people who are very nice and polite I like that that's why I keep going back to you.
  • VR
    Valenzia Reyes
    Oct 31, 2025
    2.0
    Despite a nice dine-in area, DON'T DINE IN. It seems like they'd rather focus on drive thru and carry-out orders over people who come in to eat during busy times. Diners are ignored, next time I'll just do curbside pickup cuz it ain't good business to leave paying families hungry in your lobby.
  • EB
    EuHarra Brown
    Oct 19, 2025
    1.0
    It’s frustrating when you get all the way home and your order is completely wrong, and even more frustrating when an item you ordered is completely missing. It’s highly unacceptable. Then to make matters worse no one answers the phone. So you either deal with it and count your meal as a loss or waste gas to make another trip to settle the matter. I won’t be spending my hard earned money at this location. I shouldn’t have to open the burger and inspect every little thing before I drive off from the window. Do better. Just do better.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 4608 FM 1960 RD W in Houston?

Whataburger is open 24 hours every day of the week at this location.

Does Whataburger serve breakfast and late-night food?

Yes, Whataburger serves breakfast, lunch, dinner, and late-night food every day.