Whataburger

3.8
2509 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
13933 E SAM HOUSTON PKWY N, HOUSTON, TX
77044, United States

Hours

Reviews

3.8
2,493 reviews
5 stars
1,253
4 stars
479
3 stars
203
2 stars
136
1 star
422

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff and others reporting rude or unprofessional behavior.

Wait Times

Many customers consistently complain about long wait times, particularly in the drive-thru, regardless of the time of day.

Food Quality

Food quality is inconsistent, with some customers receiving fresh and hot meals while others report cold or incorrect orders.

Cleanliness

The restaurant is generally noted for being clean, although some reviews mention concerns about food handling practices.
  • AB
    Austin Bussell
    Jan 1, 2026
    5.0
    Best whataburger there is. When I tell you I come every day I sure do. Everyone shouts my name and is always happy and greeting. ANGELA does amazing and keeps the positive energy moving!
  • TE
    The True Entertainer
    Dec 22, 2025
    1.0
    This neighborhood Whataburger is extremely disappointing. There is a complete lack of professionalism from the management team, and it clearly trickles down to the employees responsible for delivering food in a timely manner. Orders take an unreasonable amount of time, even during non-peak hours, with little to no communication or urgency from staff. In addition to the service issues, the food quality is consistently poor. Overall, this location is not meeting Whataburger’s standards. A corporate team should visit this location to provide coaching and development training for the entire staff, as significant improvement is needed in both leadership and execution.
  • EP
    Edward Platero
    Dec 17, 2025
    5.0
    The front counter cashier was super nice and the Manager Isabel came by my family's table twice to check up on us and even offer to refill our drinks! Place is 10 out of 10
  • AA
    anthony
    Dec 17, 2025
    5.0
    Everytime I come to this location they never fail to make me highly satisfied. Also the manager Isabel always has a great attitude and seems to drive the team positively!
  • CR
    Clemente Rodriguez
    Dec 16, 2025
    1.0
    This has to be the slowest Whatsburger in Houston. Stopped in on a Tuesday afternoon around 4:15 pm, and there were only two cars ahead of me and the inside was almost empty. It took over 15 mins to get the order! Then we asked for no onions and the package said no onions, but guess what it had onions! They need to improve this place because it has always been this way. Dont come here if you can avoid it

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 13933 E Sam Houston Pkwy N?

Whataburger is open 24 hours, 7 days a week, with potential holiday hour changes.

What services does Whataburger offer for food pickup and delivery?

Whataburger offers in-store pickup, curbside pickup, and delivery services.