Whataburger

4.1
2253 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
9232 W SAM HOUSTON PKWY N, HOUSTON, TX
77064, United States

Hours

Reviews

4.1
2,233 reviews
5 stars
1,255
4 stars
427
3 stars
211
2 stars
93
1 star
247

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised friendly staff while others reported rude service and long wait times.

Food Quality

Food quality is generally appreciated, but there are complaints about cold fries, incorrect orders, and issues with freshness.

Speed of Service

Many customers expressed frustration with slow service, particularly during peak hours, with some reporting waits of over 30 minutes.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions in the bathroom and dining area.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, particularly during busy times.
  • EA
    Evan A
    Nov 16, 2025
    1.0
    Drive thru took literally 30 minutes to prepare. It was the longest drive thru order in my entire life. Never again in this whataburger.
  • SA
    santiago almaguer
    Nov 13, 2025
    5.0
    Ashley provided excellent customer service! She was professional, patient, and very attentive to my needs. She went above and beyond to make sure everything was taken care of and answered all my questions with a great attitude. I appreciate her kindness and dedication. Highly recommend her!
  • CT
    CASHANDRA TAYLOR
    Nov 11, 2025
    1.0
    Very disappointed, waited for fresh no salt fries, got home and the fries were so hard I couldn’t even eat them. Smh
  • KD
    Kadita Dabu
    Nov 10, 2025
    5.0
    This is the only location I go to and we always have great service. Not only is the location convenient, they have great people! Our last visit we were taken care of by Jacqueline R.. Her charismatic demeanor, smile and the ability to go above and beyond for those dinning in is outstanding. Which is what Whataburger should always stand for, making their customer feel at home and welcomed. That’s what brings me back in comparison to other fast food restaurants! Great service, attitude and comfort. 😊 Thank you, Jacqueline R.! You were wonderful, we will see you again soon.
  • JK
    JoJo Kunnath
    Oct 27, 2025
    5.0
    I'm from NJ and we don't have Whataburgers there. So glad I visted. Ordered two burgers, onion rings and a chocolate malt milkshake. Honestly it was more food than I could stuff down my belly. I was just excited to try Whataburger for the first time! My eyes were bigger than my stomach 🙃

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 9232 W Sam Houston Pkwy N, Houston?

Whataburger is open 24 hours every day of the week.

Does this Whataburger location offer curbside pickup and delivery services?

Yes, this Whataburger location offers both curbside pickup and delivery services.