Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported slow service, especially in the drive-thru, with long wait times being a common complaint.
Food Quality
While many customers praised the burgers and overall food quality, there were several reports of undercooked or poorly prepared items.
Staff Attitude
Customer experiences varied widely regarding staff behavior, with some praising friendly service while others reported rudeness and unprofessionalism.
Order Accuracy
There were multiple instances of incorrect orders and missing items, particularly with delivery and drive-thru orders.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, impacting the overall dining experience.
JR
Joel Rivers
2 days ago
5.0
La mejor hamburguesa en un restaurante de comidas rápidas. Atienden rápido y al menos hasta ahora no cometen errores en las órdenes para llevar.
RV
rogelio villegas
Jan 1, 2026
2.0
The counter service was bad
KY
Katie Yarber
Dec 5, 2025
5.0
Chase is a exceptional employee and provided service with a smile! The food did take a little longer than expected to arrive, but everyone was hard at work. Loved the Christian music being played overhead. Great job to the staff and management team.
IA
Ian Aparicio-Rascon
Nov 30, 2025
2.0
The staff here are incredibly slow moving. I sat in the drive through for over 10min waiting to pay after I placed my order. Then waiting about 5min for my food, a sausage biscuit and hashbrowns, to be brought to my car. The restaurant did not have many customers at the time and they appeared to be adequately staffed inside, from what I could see. This was at 10am on Sunday, all though this location is consistently slow regardless of time or day it seem.
TN
Tracy Fuselier Neal
Nov 26, 2025
1.0
The cashier in the drive thru female does not know what she is doing. I just went through the drive thru at the W. Holcombe location 15 minutes ago. The cashier is a female with very long eyelashes. My order was $7.78 and I gave her $10.00. She gave me $1.27 back in change instead of $2.22 back in change.
When I asked for my other $1.00 back in change, she offered me free food instead of giving me my $1.00 back. I told her that I wasn’t interested in free food, and that I would like to have my $1.00 back that she owed me in change. After more than 5 minutes passes by, she comes out of the restaurant with my $1.00. Less than two minutes later, she comes back to me and asks me for the $2.00 back because she needs to ask the manager to do a refund for me. Keep in mind that this is not a refund, this is my change that she owed me back in the first place.
I asked to speak to the manager at this point as this is ridiculous at this point.
I explain the entire situation to the manager and ask for a full refund at this point, as this is ridiculous and I am unsure as to why I have to go through all of this drama to get my $2.22 change that I was owed in the first place. I do not want the food any longer, die to all of the confusion and drama. I just want my money back.
The drive thru worker does not want to let me speak to the manager and tells me that I can’t speak to the manager. I waited in the drive thru line and the manager came out and I spoke with him.
I explain that I would like a full refund at this point due to all of the drama that I have been put through at this point. The manager gives me a full refund and apologized for the employee’s behavior and for the issues that she caused.
What are the operating hours of Whataburger at 2265 W Holcombe Blvd, Houston?
Whataburger is open 24 hours every day of the week.
Does Whataburger offer different service options for pickup and delivery?
Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services.
Can I order Whataburger's menu online?
Yes, you can view and order from the menu online at https://whataburger.com/menu?unitNum=997.
Does Whataburger provide options for breakfast and vegetarian customers?
Yes, Whataburger serves breakfast and offers vegetarian-friendly options.
Is Whataburger wheelchair accessible?
Yes, Whataburger has wheelchair accessible entrance, parking, seating, and restrooms.
Does Whataburger accept credit and debit card payments?
Yes, Whataburger accepts credit and debit cards as well as mobile NFC payments. It does not require cash only.
Are dogs allowed at Whataburger?
Dogs are allowed outside but not inside the Whataburger location.
What other dining options are near Whataburger at 2265 W Holcombe Blvd?
Nearby dining options include McDonald's, Southwell's Hamburger Grill, Zalat Pizza, Two Guys Pizzeria, and Taco Bell, giving a variety of cuisines close by.
What nearby amenities can I visit along with Whataburger when I'm in the area?
You can visit 24 Hour Fitness for a workout, CVS Beauty for shopping or beauty needs, and SportClips Haircuts for grooming services near Whataburger.
Are there any nearby medical centers or services close to Whataburger for convenience?
Yes, nearby medical services include Prime Endodontics, HealthSource of Houston Medical Center, SimonMed Imaging, and Core Primary Care.