Whataburger

4.0
2957 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2265 W HOLCOMBE BLVD, HOUSTON, TX
77030, United States

Hours

Reviews

4.0
2,932 reviews
5 stars
1,586
4 stars
633
3 stars
273
2 stars
140
1 star
300

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times being a common complaint.

Food Quality

While many customers praised the burgers and overall food quality, there were several reports of undercooked or poorly prepared items.

Staff Attitude

Customer experiences varied widely regarding staff behavior, with some praising friendly service while others reported rudeness and unprofessionalism.

Order Accuracy

There were multiple instances of incorrect orders and missing items, particularly with delivery and drive-thru orders.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, impacting the overall dining experience.
  • JR
    Joel Rivers
    2 days ago
    5.0
    La mejor hamburguesa en un restaurante de comidas rápidas. Atienden rápido y al menos hasta ahora no cometen errores en las órdenes para llevar.
  • RV
    rogelio villegas
    Jan 1, 2026
    2.0
    The counter service was bad
  • KY
    Katie Yarber
    Dec 5, 2025
    5.0
    Chase is a exceptional employee and provided service with a smile! The food did take a little longer than expected to arrive, but everyone was hard at work. Loved the Christian music being played overhead. Great job to the staff and management team.
  • IA
    Ian Aparicio-Rascon
    Nov 30, 2025
    2.0
    The staff here are incredibly slow moving. I sat in the drive through for over 10min waiting to pay after I placed my order. Then waiting about 5min for my food, a sausage biscuit and hashbrowns, to be brought to my car. The restaurant did not have many customers at the time and they appeared to be adequately staffed inside, from what I could see. This was at 10am on Sunday, all though this location is consistently slow regardless of time or day it seem.
  • TN
    Tracy Fuselier Neal
    Nov 26, 2025
    1.0
    The cashier in the drive thru female does not know what she is doing. I just went through the drive thru at the W. Holcombe location 15 minutes ago. The cashier is a female with very long eyelashes. My order was $7.78 and I gave her $10.00. She gave me $1.27 back in change instead of $2.22 back in change. When I asked for my other $1.00 back in change, she offered me free food instead of giving me my $1.00 back. I told her that I wasn’t interested in free food, and that I would like to have my $1.00 back that she owed me in change. After more than 5 minutes passes by, she comes out of the restaurant with my $1.00. Less than two minutes later, she comes back to me and asks me for the $2.00 back because she needs to ask the manager to do a refund for me. Keep in mind that this is not a refund, this is my change that she owed me back in the first place. I asked to speak to the manager at this point as this is ridiculous at this point. I explain the entire situation to the manager and ask for a full refund at this point, as this is ridiculous and I am unsure as to why I have to go through all of this drama to get my $2.22 change that I was owed in the first place. I do not want the food any longer, die to all of the confusion and drama. I just want my money back. The drive thru worker does not want to let me speak to the manager and tells me that I can’t speak to the manager. I waited in the drive thru line and the manager came out and I spoke with him. I explain that I would like a full refund at this point due to all of the drama that I have been put through at this point. The manager gives me a full refund and apologized for the employee’s behavior and for the issues that she caused.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 2265 W Holcombe Blvd, Houston?

Whataburger is open 24 hours every day of the week.

Does Whataburger offer different service options for pickup and delivery?

Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services.