Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
2,371 reviews
5 stars
1,126
4 stars
503
3 stars
239
2 stars
123
1 star
380
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times and poor service, with many experiencing delays of 30 minutes or more for their orders.
Staff Behavior
Several reviews highlighted rude and unprofessional behavior from staff members, particularly during busy hours.
Food Quality
Customers frequently mentioned receiving cold or improperly prepared food, with some reporting issues like missing items or food being served in an unsatisfactory manner.
Management Concerns
There were complaints about poor management and lack of coordination among staff, leading to repeated mistakes and a negative dining experience.
Mixed Experiences
While many reviews were negative, a few customers did report positive experiences with friendly staff and good food, indicating inconsistency in service quality.
- RRrumadrid13Dec 21, 20251.0This place is trash! Waited almost an hour to get my food on curbside. I had to go inside and tell them I had an online order
- VRValeska ReyesDec 20, 20251.0Terrible service. Two women, one named Liza and the other with purple hair, were very rude. They shouldn't work in customer service if they don't like it. Terrible staff .
- IOIce OGDec 20, 20251.0My experience was horrible , don’t recommend this whataburger at all , white girl at the front is very rude , her name is Liza , she was making faces and was talking about the costumers , i sat and watched how she had a long line and was told by her manager to stay focus on her duty because she’ll wonder off talking with her friend with purple hair( black girl ). Purple hair girl would give off the orders and wouldn’t even kindly give you the food she would just toss it in the table as if she’s making us a favor of bringing it. Very rude staffs with no costumer service manners. Food shouldn’t take over 35 mins , it wasn’t even hot . They need to start firing ppl there .
- KDKidd DavisDec 15, 20251.0i will say at one point my experience with this location was actually good..... Now to the present horrible service horrible staff the over night manager " african guy" rude rude rude his staff on that shift a bunch of high teens who clearly don't want to work rude n when you ask them something they just stare at you crazy. The only manger that seems to care is this lady she always apologizing which if she had a good crew she shouldn't have to. Food comes out cold drinks flat they really need to do better
- RBRyan BennettDec 5, 20251.0If I was you I would just go to the next Whataburger, I dined this location frequent and they have issues for breakfast lunch and dinner with production. As an outsider perspective it might be due to the revolving door of employees over there caused by bad management. If you're just by yourself and you come in for a Whataburger it'll take you about 30 minutes to get out of there. The app needs a lot of work and barely communicates to the Whataburger's correctly. There are still a good locations but this one is a waste of your time. I've yet to get a hot meal from this place even while waiting for a long time.
Frequently Asked Questions About Whataburger
What pickup and delivery options does Whataburger offer?
Whataburger offers in-store pickup, curbside pickup, and delivery services.
What are the regular operating hours of Whataburger at 7418 S Sam Houston Pkwy W, Houston?
This Whataburger location is open 24 hours every day of the week.
Does Whataburger have any special hours during holidays?
Holiday hours might differ from regular hours, so it's best to check during those times.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast items, and desserts, made with 100% pure beef on a toasted five-inch bun.
Is Whataburger accessible for people with disabilities?
Yes, this location has wheelchair accessible entrance, parking, seating, and restrooms.
Does Whataburger offer dine-in seating and takeout?
Yes, Whataburger provides dine-in seating as well as takeout options including curbside pickup.
What payment methods does Whataburger accept?
Whataburger accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Are there restaurants near Whataburger where I can find other dining options?
Yes, nearby restaurants include Panda Express, Popeyes® Louisiana Kitchen, Taco Bell, Subway, Chili's Grill & Bar, and It's Just Wings, offering a variety of cuisines.
Is there a gas station or convenience store near Whataburger for quick stops?
Yes, there is a Shell gas station and convenience store close to Whataburger for fueling up or grabbing essentials.
What local amenities near Whataburger might be convenient for visitors?
Nearby amenities include PNC bank ATMs, T-Mobile store, Home Depot for home improvement needs, and HCA Houston ER 24/7 for medical emergencies.