Whataburger

3.8
2376 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
7418 S SAM HOUSTON PKWY W, HOUSTON, TX
77085, United States

Hours

Reviews

3.8
2,354 reviews
5 stars
1,117
4 stars
503
3 stars
239
2 stars
123
1 star
372

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, especially during late-night hours, with many experiencing delays of 30 minutes or more.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of online orders.

Food Quality

While some customers praised the food as delicious and fresh, others reported instances of burnt or cold food.

Customer Service

Feedback indicated a mix of friendly and rude service, with several customers expressing dissatisfaction with staff behavior and professionalism.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and food handling areas.
  • AS
    Adam Soliman
    Nov 17, 2025
    1.0
    Worst drive through I’ve ever been in. 1+ hour wait for 4 cars. Food was cold telling me it was sitting there already. Will never return to this location.
  • LH
    Lex Harrison
    Nov 9, 2025
    5.0
    Saturday morning, Nov 8th was the day of my visit. I cannot imagine what life can be like for these young generation nowadays but when I say from the start of my order being taken to the time I received my order it was great. As I was waiting at the window I was taking a glance inside and I seen lots of motion in there. I seen the young man Jeremy making sodas, shakes all at once. I noticed a manager I believe it was since he was wearing a different uniform that was very hands on and being helpful. Despite of longer wait than usual, it was evident that they were working together and in a well environment. Thank you Whataburger, I’ll always come here for my bob on bun.
  • JF
    J. Fire
    Nov 9, 2025
    1.0
    20 minutes wait at drive thru Nov 8 at 11pm Just avoid this place..
  • PP
    Pati
    Nov 1, 2025
    1.0
    I went to pick up my food, went home to eat and I find hair in my fries. Very disappointing and disgusted
  • AN
    Andrea Nicole (Nicki)
    Oct 25, 2025
    3.0
    #544162 Just left. No Gravy with my order. I asked for spicy ketchup and she told me it was in the bag. Nothing. Ruined dinner for me even after I tried to cheer her up.

Frequently Asked Questions About Whataburger

What pickup and delivery options does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services.

What are the regular operating hours of Whataburger at 7418 S Sam Houston Pkwy W, Houston?

This Whataburger location is open 24 hours every day of the week.