Whataburger

3.8
1670 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
15329 WALLISVILLE RD, HOUSTON, TX
77049, United States

Hours

Reviews

3.8
1,650 reviews
5 stars
846
4 stars
282
3 stars
144
2 stars
89
1 star
289

What are people saying?

AI-generated from recent customer reviews

Customer Service

Chantel received numerous praises for her exceptional customer service, being described as friendly, attentive, and professional.

Food Quality

Several customers reported issues with food quality, including cold meals and incorrect orders, particularly during busy times.

Service Speed

Many reviews highlighted slow service, with long wait times reported for both drive-thru and in-store orders.

Staff Attitude

While some staff were praised for their friendliness, there were complaints about rude behavior and poor management, particularly during busy hours.
  • NG
    Niya Gidharry
    1 day ago
    5.0
    I always come to whataburger this time was different Ms. Chantel greeted me at the door I had a great experience thanks to her. She was professional, efficient, and friendly, ensuring my order was accurate and timely. Her positive attitude and attention to service standards made the visit smooth and welcoming. Chantel clearly represents Whataburger’s commitment to quality, consistency, and customer satisfaction., she gave me excellent customer service && was so sweet , she’s very hard working always helping the customers . I will continue to visit if she’s there!!
  • JM
    justine morales
    6 days ago
    5.0
    the manger was so nice i believe she’s the manger her name was shantell sorry if im spelling it wrong best costumer service!
  • KG
    Karen Green
    Jan 4, 2026
    5.0
    went to dinner tonight Chantel brought out our meal to our table she was super polite and we observed her doing so many things helping she is a terrific employee hope she stays there because we go there at least once a week and it's nice to see someone working really hard
  • CR
    Charlie Romero
    Jan 4, 2026
    5.0
    Literally have come here my entire life (CRAZY) and Chantel (the very sweet woman walking around) was very good st customer service! Will ABSOLUTELY come again.
  • WB
    Whiskey Brat
    Jan 4, 2026
    1.0
    Food came out after thirty minutes despite it being an online order. I thought “hey, maybe they’re backed up today”. But then I saw people that came after me get their orders first. By the time I got my food, it was cold. On top of that- it looked like they didn’t even try to put it in the bag properly. All the food wasn’t in its packaging. I miss the way whataburger used to be. This was disappointing. Not worth that big price.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger on weekdays?

Whataburger is open 24 hours daily, Monday through Friday.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.