Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
2,728 reviews
5 stars
1,492
4 stars
593
3 stars
232
2 stars
101
1 star
310
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude and unhelpful employees.
Food Quality
Food quality is generally praised, but there are complaints about incorrect orders and cold food.
Cleanliness
The restaurant is often noted for being clean and well-maintained.
Service Speed
Service speed is inconsistent, with many customers reporting long wait times, especially during busy hours.
Management Issues
Concerns about management's responsiveness and attitude towards customers, with some reviews highlighting unprofessional behavior.
- JRJessica RealNov 18, 20255.0My food was very good hot fresh and the restaurant is very clean I really appreciate the service they provide
- LGLinda GNov 16, 20255.0Orders were correct, delicious and service was fast! Always come back here
- JOJohn OsbornNov 14, 20251.0It took them 40 minutes for my online order that was just a burger combo. They completely ignored a crowd of people in the front as well.
- BHBen HoseyNov 11, 20251.0Cold food. Nothing better than sitting in the drive thru for 10 min for cold food.
- JJJosslin_FloNov 8, 20251.0Avoid this location. The worst experience. They WILL take your order wrong. They don’t care. Drive thru or online order they will add everything you asked to be removed. It seems as if they do it on purpose. I’m allergic to onions and the two times I’ve been there they taken my order wrong.
Frequently Asked Questions About Whataburger
What are the operating hours for Whataburger at 12401 Westheimer Rd, Houston?
Whataburger is open 24 hours a day, 7 days a week, with holiday hours potentially differing.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.
Where is Whataburger located?
Whataburger is located at 12401 Westheimer Rd, Houston, TX 77077, United States.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, and breakfast items, all made to order with 100% pure beef served on a five-inch toasted bun.
Does Whataburger accommodate wheelchair access and families with children?
Yes, the location has wheelchair accessible entrance, parking, seating, and restrooms, and also offers high chairs and a children's menu.
What payment methods are accepted at Whataburger?
Whataburger accepts debit cards, credit cards, and mobile NFC payments. It does not require cash only payments.
Is there parking available for customers at Whataburger?
Yes, Whataburger offers free parking in their parking lot for customers.
Are there other dining options near Whataburger at Westheimer Road?
Yes, nearby dining options include Simit & Poacha bakery and cafe, Essence House Cafe sandwich shop, Sher-&-Punjab Indian Cuisine, Shipley Do-Nuts coffee shop, El Picocito Salvadoran restaurant, Aria Persian Grill, Jimmy John's sandwich shop, and DoubleDave's Pizzaworks.
Are there services available near Whataburger for phone repair or mobile store needs?
Yes, nearby locations include Shatter Cell Phone Repair Westheimer Westchase and Total Wireless, both offering mobile phone repair and telecommunications services.
What nearby places can I visit before or after dining at Whataburger?
You can visit nearby places such as Ideal Day Spa for relaxation, HealthSource Chiropractic of West Houston for wellness, or shop at Target nearby for shopping needs.