Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
2,763 reviews
5 stars
1,521
4 stars
592
3 stars
233
2 stars
102
1 star
315
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and long wait times.
Food Freshness
Many customers appreciate the freshness and quality of the food, although there are complaints about receiving cold or incorrect orders.
Management Issues
Several reviews highlight problems with management, including unresponsive staff and poor handling of customer complaints.
Cleanliness
The restaurant is generally noted for being clean, with positive remarks about the cleanliness of the lobby and restrooms.
- DKDeborah Hidalgo - KnappJan 5, 20265.0WHATABURGER is my number one fast food place. REAL food really fast. My morning breakfast is the number 22 it's a jalapeno biscuit with country gravy and an egg anyway you want it. Ohh it come with hash browns too.
- PGPearl GalJan 4, 20265.0Ordered curbside and the service from Amir was just great had such a good experience quick and friendly. The food was amazing as always too.
- MLmelony leeJan 2, 20265.0we had our family for lunch at this location we wren surprise that food come out quick and also were fresh and staffs were frindly
- CCCourtney Reid (Court)Dec 23, 20251.0DO NOT ORDER FROM THIS LOCATION ON THE APP. I have now had two terrible experiences at this location. The first time, I waited 2 hours for my delivery order and had to call the manager 3 times before he was willing to cancel the order so that I could request my refund. The second time, I received a potato taquito with no hashbrown sticks. Instead, there were a few french fries stuffed in the taquito (no, it absolutely does not taste the same). This is such a lazy solution to finish the breakfast rush! Either cancel the order and commit to ending breakfast 10 minutes early, or make some more hashbrowns. Customer care has done a great job with both of these issues! I will not be ordering from this location again.
- QTQuetta TaylorDec 21, 20253.0I don’t understand why we have to tell fast food restaurants to make our orders fresh. Everything should be made to order. I just left and there was no line, no wait. Why am I getting cold fries? Then the employees get an attitude when you ask for your food to be fresh. I’m the one that should have an attitude. I’m the one paying not them. Why would you serve someone something that you wouldn’t eat???? When employees go to lunch I’m willing to bet anything that they are making their food fresh. Why do paying customers have to ask?? Then they be slamming the window and locking it aggressively. Without the customers you wouldn’t have a business let alone a job. It’s about QUALITY NOT QUANTITY! Treat people with respect and that starts with giving us fresh food without having to ask and good customer service. If you’re having a bad day then just stay home. The economy is not what ut used to be and everything is expensive. If I’m paying $15 for a combo make my food how I want it not how u want it. That’s common sense.
Frequently Asked Questions About Whataburger
What are the operating hours for Whataburger at 12401 Westheimer Rd, Houston?
Whataburger is open 24 hours a day, 7 days a week, with holiday hours potentially differing.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.
Where is Whataburger located?
Whataburger is located at 12401 Westheimer Rd, Houston, TX 77077, United States.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, and breakfast items, all made to order with 100% pure beef served on a five-inch toasted bun.
Does Whataburger accommodate wheelchair access and families with children?
Yes, the location has wheelchair accessible entrance, parking, seating, and restrooms, and also offers high chairs and a children's menu.
What payment methods are accepted at Whataburger?
Whataburger accepts debit cards, credit cards, and mobile NFC payments. It does not require cash only payments.
Is there parking available for customers at Whataburger?
Yes, Whataburger offers free parking in their parking lot for customers.
Are there other dining options near Whataburger at Westheimer Road?
Yes, nearby dining options include Simit & Poacha bakery and cafe, Essence House Cafe sandwich shop, Sher-&-Punjab Indian Cuisine, Shipley Do-Nuts coffee shop, El Picocito Salvadoran restaurant, Aria Persian Grill, Jimmy John's sandwich shop, and DoubleDave's Pizzaworks.
Are there services available near Whataburger for phone repair or mobile store needs?
Yes, nearby locations include Shatter Cell Phone Repair Westheimer Westchase and Total Wireless, both offering mobile phone repair and telecommunications services.
What nearby places can I visit before or after dining at Whataburger?
You can visit nearby places such as Ideal Day Spa for relaxation, HealthSource Chiropractic of West Houston for wellness, or shop at Target nearby for shopping needs.