Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Many customers reported long wait times, especially during busy hours, with some experiencing waits of over 30 minutes.
Customer Service
Feedback on customer service was mixed; while some praised individual staff members for their friendliness, others reported rude behavior and poor service.
Food Quality
Food quality varied significantly, with some customers enjoying their meals while others complained about undercooked items and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and kitchen, affecting the overall dining experience.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a need for better attention to detail.
VT
Victoria Taylor
Nov 12, 2025
1.0
Location is so slow and unorganized. Takes 30 mins to get one order in the drive through. So ridiculous
JC
Jordan C
Nov 10, 2025
3.0
Food is good but the service is so inconsistent
AW
Advo Life Coach Sean Wallace
Nov 8, 2025
1.0
I have given this restaurant an opportunity in the morning in the afternoon and evening late at night and every time it’s something wrong you can ask for fresh fries they give you cold fries. It’s like they do the opposite of anything you ask. I was literally watching them cook french fries and I said can I get french fries and my fries are cold. Turn your back for a minute and then slip something in your bag.
What are the operating hours of Whataburger at 13270 Northwest Fwy, Houston, TX?
Whataburger is open 24 hours a day, seven days a week, offering service from midnight to 11:59 PM every day.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger provides both curbside pickup and delivery options to conveniently enjoy their meals.
What types of meals and food categories does Whataburger serve?
Whataburger serves burgers, chicken, salads, and breakfast items. They offer fast food including American traditional cuisine with options for breakfast, lunch, and dinner.
Is Whataburger family-friendly and accessible for children and people with disabilities?
Yes, Whataburger welcomes children and has children's menu options. It also features wheelchair accessible entrances, parking, seating, and restrooms.
Can I order Whataburger food online or through a mobile app?
Yes, you can order your favorites online via their official menu page: https://whataburger.com/menu?unitNum=605, which also supports mobile ordering.
Does Whataburger serve coffee and dessert options?
Yes, Whataburger serves coffee and a variety of desserts along with their main menu items.
Where can I park when visiting Whataburger?
Whataburger offers free parking in their parking lot for customer convenience.
What nearby restaurants can I visit along with Whataburger?
Nearby you can find several dining options like 'Pho Hoa' for Vietnamese cuisine, 'Crazy Cajun Seafood & Sports' for seafood and Cajun food, and 'Auntie Pasto's' for Italian dining.
Are there nearby shopping centers where I can shop before or after visiting Whataburger?
Yes, you can visit the 'Northwest Crossing Centre' shopping center or stores like 'Target Store Houston-Nw' and 'dressbarn' located close to Whataburger.
What other services and amenities are available near Whataburger?
Near Whataburger, you can find services such as The UPS Store for shipping, 'Apple Nails and Spa' for beauty treatments, and 'Expert Staffing' for employment services.