Whataburger

4.0
2201 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
13270 NORTHWEST FWY, HOUSTON, TX
77040, United States

Hours

Reviews

4.0
2,182 reviews
5 stars
1,189
4 stars
441
3 stars
194
2 stars
92
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, especially during busy hours, with some experiencing waits of over 30 minutes.

Customer Service

Feedback on customer service was mixed; while some praised individual staff members for their friendliness, others reported rude behavior and poor service.

Food Quality

Food quality varied significantly, with some customers enjoying their meals while others complained about undercooked items and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and kitchen, affecting the overall dining experience.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a need for better attention to detail.
  • VT
    Victoria Taylor
    Nov 12, 2025
    1.0
    Location is so slow and unorganized. Takes 30 mins to get one order in the drive through. So ridiculous
  • JC
    Jordan C
    Nov 10, 2025
    3.0
    Food is good but the service is so inconsistent
  • AW
    Advo Life Coach Sean Wallace
    Nov 8, 2025
    1.0
    I have given this restaurant an opportunity in the morning in the afternoon and evening late at night and every time it’s something wrong you can ask for fresh fries they give you cold fries. It’s like they do the opposite of anything you ask. I was literally watching them cook french fries and I said can I get french fries and my fries are cold. Turn your back for a minute and then slip something in your bag.
  • MH
    Mrs. Harris
    Oct 31, 2025
    5.0
    Everyone is very professional 👌
  • AO
    Adela Osorio
    Oct 23, 2025
    5.0
    La hamburguesa Monte Rey 🤤

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 13270 Northwest Fwy, Houston, TX?

Whataburger is open 24 hours a day, seven days a week, offering service from midnight to 11:59 PM every day.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery options to conveniently enjoy their meals.