Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported slow service, particularly in the drive-thru, with wait times often exceeding 20-30 minutes.
Customer Service
While some employees received praise for their friendliness and professionalism, there were numerous complaints about rude staff and inconsistent service.
Food Quality
The quality of food varied significantly, with reports of cold, undercooked, or incorrect orders, leading to customer dissatisfaction.
Cleanliness
Several reviews highlighted issues with cleanliness in the dining area and kitchen, contributing to a negative dining experience.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect modifications.
MB
money baggs
4 days ago
3.0
The services could be better oh well..attitude
JJ
Jordan
Dec 15, 2025
1.0
Do not order curbside from this location they never bring it out.
JT
Jose Trevino
Dec 14, 2025
4.0
I wish they would not charge so much for cheese it's ridiculous
RM
Ricole Mayfield
Dec 11, 2025
5.0
Went through the drive thru and Josiah was sooooo sweet ! The absolute best customer service I have ever experienced. I will definitely be back 🙂
VM
victor mcneal
Nov 26, 2025
1.0
Very slow morning service. Average Wait time is 20 minutes.
What are the operating hours of Whataburger at 13270 Northwest Fwy, Houston, TX?
Whataburger is open 24 hours a day, seven days a week, offering service from midnight to 11:59 PM every day.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger provides both curbside pickup and delivery options to conveniently enjoy their meals.
What types of meals and food categories does Whataburger serve?
Whataburger serves burgers, chicken, salads, and breakfast items. They offer fast food including American traditional cuisine with options for breakfast, lunch, and dinner.
Is Whataburger family-friendly and accessible for children and people with disabilities?
Yes, Whataburger welcomes children and has children's menu options. It also features wheelchair accessible entrances, parking, seating, and restrooms.
Can I order Whataburger food online or through a mobile app?
Yes, you can order your favorites online via their official menu page: https://whataburger.com/menu?unitNum=605, which also supports mobile ordering.
Does Whataburger serve coffee and dessert options?
Yes, Whataburger serves coffee and a variety of desserts along with their main menu items.
Where can I park when visiting Whataburger?
Whataburger offers free parking in their parking lot for customer convenience.
What nearby restaurants can I visit along with Whataburger?
Nearby you can find several dining options like 'Pho Hoa' for Vietnamese cuisine, 'Crazy Cajun Seafood & Sports' for seafood and Cajun food, and 'Auntie Pasto's' for Italian dining.
Are there nearby shopping centers where I can shop before or after visiting Whataburger?
Yes, you can visit the 'Northwest Crossing Centre' shopping center or stores like 'Target Store Houston-Nw' and 'dressbarn' located close to Whataburger.
What other services and amenities are available near Whataburger?
Near Whataburger, you can find services such as The UPS Store for shipping, 'Apple Nails and Spa' for beauty treatments, and 'Expert Staffing' for employment services.