Whataburger

4.0
2923 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1040 GESSNER RD, HOUSTON, TX
77055, United States

Hours

Reviews

4.0
2,902 reviews
5 stars
1,553
4 stars
593
3 stars
292
2 stars
132
1 star
332

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising staff for being friendly and helpful, while others reported rudeness and poor communication.

Food Freshness

Many customers enjoyed the freshness and quality of the food, although there were complaints about cold or improperly prepared items.

Wait Times

Numerous reviews highlighted long wait times, particularly in the drive-thru, with some customers experiencing delays of over 30 minutes.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.

Management

Feedback on management was mixed; some praised managers for their helpfulness and leadership, while others criticized them for poor handling of staff and customer issues.
  • MC
    Mark Conover
    5 days ago
    4.0
    The hamburger that I ordered was good but it took a little bit longer than usual to get.
  • IR
    Iris Ramos
    6 days ago
    1.0
    I went today during my lunch, and the fries and burger were cold. Not only were the tomatoes on the burger old and had some white stuff, The fries were cold and streamly salty, I couldn’t even eat them.
  • BB
    Brandon Biggs
    Jan 5, 2026
    5.0
    So impressed with this whataburger. Clean, friendly staff, food cooked perfectly.
  • NL
    Nestor Lopez
    Dec 30, 2025
    5.0
    Un par de hamburguesas, tipo lunch, para que !! Deliciosas y lo mejor preparadas al momento a la vista...
  • AD
    Andrew Davison
    Dec 9, 2025
    5.0
    Iris and her entire team made this entire ordeal way better than expected. I admittingly ordered my food wrong, forgetting to take something off, instead of telling me to just take it off and eat. Iris came up and offered to remake the order at no charge, and to let her know what it was I wanted to be fixed. When I tell you that shifted the entire way my day was going! It made me remember “do to those as you would want one to do to you.” That is the type of leadership I want to see more of.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 1040 Gessner Rd, Houston?

Whataburger at 1040 Gessner Rd, Houston, is open 24 hours every day of the week.

What pickup and delivery options does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services.