Whataburger

4.1
2071 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
12663 VETERANS MEMORIAL DR, HOUSTON, TX
77014, United States

Hours

Reviews

4.1
2,056 reviews
5 stars
1,155
4 stars
426
3 stars
201
2 stars
84
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and curbside service, with some experiencing delays of over 30 minutes.

Order Accuracy

Many reviews indicated issues with incorrect orders, with customers noting that their requests were often not fulfilled as expected.

Food Quality

Feedback on food quality was mixed; while some praised fresh and hot meals, others complained about cold, old, or poorly prepared food.

Customer Service

While some customers highlighted friendly and helpful staff, others reported rude behavior and poor management, particularly during busy times.
  • DR
    Diego Romero
    4 days ago
    5.0
    Very fun and lively atmosphere thanks to the lovely employees! Great service and great food!
  • JW
    john wick
    Jan 3, 2026
    5.0
    Customer service here is great, the girl in the front Jasmine is very friendly and helpful. Food was made fresh and fast.
  • DM
    Dezmond Morris
    Jan 2, 2026
    1.0
    Worst Whataburger in Houston! Was in line at 6:41 BY MYSELF I MAY ADD! I got one spicy chicken sandwich that’s it! Next time I heard from them it was 7:07 after I while cars showed up and I had got into it with the lady behind me for honking at me! THATS HOW LONG THEY TOOK TO COME TO THE WINDOW! I’m a regular whata customer so if I’m coming here to be heard it’s a problem!
  • JJ
    Jairoi Jackson
    Dec 29, 2025
    1.0
    Just left there and did receive a old double cheeseburger the ends of the meat and bread was crunchy definitely not the standard of whatabuger
  • VV
    Vanessa Vasquez
    Dec 19, 2025
    1.0
    Worst service!!! Managment Does NOT know how to use curb-side oders!! Took 20 minutes to go MYSELF grab my purchase, after seeing drive-thru AND even walk-in orders get theirs before mine(giving them benefit of a doubt). 😤😤😤‼️

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 12663 Veterans Memorial Dr in Houston?

Whataburger is open 24 hours every day, from Monday to Sunday.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery options.