Whataburger

3.9
2770 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2627 FM 1960 RD, HOUSTON, TX
77073, United States

Hours

Reviews

3.9
2,752 reviews
5 stars
1,432
4 stars
554
3 stars
279
2 stars
139
1 star
348

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20 minutes, even during less busy hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback on staff behavior was mixed; while some employees were praised for their friendliness, others were criticized for rudeness and unprofessionalism.

Food Quality

The quality of food varied, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.

Management Issues

Several reviews pointed to poor management practices, including unprofessional behavior from managers and a lack of effective training for staff.
  • SE
    Sarah Jennings Ernst
    Nov 13, 2025
    5.0
    Excellent service and great hot fresh food
  • EE
    Eduardo
    Nov 12, 2025
    1.0
    Always getting orders wrong!!
  • KT
    Kevin Toral
    Oct 31, 2025
    1.0
    Worst Whataburger I've been to! Every time I come here, it takes 25 minutes just to get my food and there are only three people in line.
  • MC
    Martha Cabrera
    Oct 22, 2025
    1.0
    The food was delicious. But the wait time was crazy. One of the crewmembers was nice enough to help open the women's restroom though. She had glasses and little braids.
  • FI
    Felicita Bissessar (ICE)
    Oct 18, 2025
    5.0
    It has to be new management when I went because I was going everyday then I stopped because the workers didn't engage with the customers I decided to stop by this past week and the service was great!!!!! Food fresh, customer service was great, and my order was quick!!!!!!!!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 2627 FM 1960 RD, Houston, TX?

Whataburger is open 24 hours a day, 7 days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery options for customer convenience.