Whataburger

4.0
3296 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3712 S SHEPHERD DR, HOUSTON, TX
77098, United States

Hours

Reviews

4.0
3,265 reviews
5 stars
1,711
4 stars
671
3 stars
358
2 stars
137
1 star
388

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Several customers noted unprofessional and rude behavior from staff, particularly from management.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty tables and unsanitary conditions.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
  • LC
    Londa Carrion
    Nov 10, 2025
    5.0
    The line was short. It was late. The A line went more quickly than the B line. I’m not sure why. But the lady was nice.
  • GS
    Ghetto Sign
    Nov 7, 2025
    1.0
    I had doordash order and I arrived to the restaurant at 9:05 am , and they took that long to finish one order
  • SC
    So C
    Nov 5, 2025
    1.0
    Waited 20 min & staff had put on order by food deliver. Then missing fries. The small fries also cold. Went back in got hot fries but no apologies. Also gravy just like water.
  • GG
    Gianina
    Nov 1, 2025
    1.0
    Went in the drive thru for breakfast, there was only one other car ahead when we got there. After ordering they gave us our drinks and asked us to move up. That’s when it started getting busier. As we’re waiting for our food 6 cars behind us got their orders and left. We only ordered two biscuit sandwiches, just as the way they came. Very slow and disappointing service with a staff that didn’t care.
  • MM
    micael
    Oct 26, 2025
    1.0
    the MANAGER of all people was extremely disrespectful, i was trying to use the app and haven’t used it much before and he told i need to go youtube it and learn how use the app, blew my mind how he didn’t offer to help me out with anything then proceeded to get my order wrong with missing items, i get you work fast food but you chose that job be a better representative of your team and the company you work for if i could give 0 stars i would and fire him myself, unbelievable

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 3712 S Shepherd Dr, Houston?

Whataburger is open 24 hours a day, seven days a week at this location.

Does Whataburger offer delivery and curbside pickup services?

Yes, Whataburger offers both delivery and curbside pickup services for your convenience.