Whataburger

4.0
3343 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3712 S SHEPHERD DR, HOUSTON, TX
77098, United States

Hours

Reviews

4.0
3,312 reviews
5 stars
1,727
4 stars
677
3 stars
360
2 stars
139
1 star
409

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with their meals.

Cleanliness

While some customers noted cleanliness in the dining area, others reported dirty tables and unsanitary conditions.

Staff Attitude

There were mixed reviews about staff attitudes, with some praising friendly service while others described employees as unprofessional and indifferent.
  • RH
    Renee Hernandez
    2 days ago
    4.0
    Of course the food is good. However, my first time at this location they forgot part of my meal so had to go back to drive through. I really need to check my bag before leaving these places🙃
  • JB
    John Bretschneider
    3 days ago
    5.0
    Ordering from the app ahead of time is awesome! Staff are always super nice. Also, the only restaurant chain in the Universe where you are 100% guaranteed to receive hot fries! (Note, if you hail from a far away place, maybe toss some ketchup on your burger. They only come with mustard and it’s an acquired taste for some.) The ketchup is so good you can buy it in grocery stores!
  • AA
    A. A.
    Jan 5, 2026
    1.0
    Bad service…………and super slow!!!!! I was there for 30 min Just to Oder 1 burger. DO NOT COME HERE… they are slow. Change management already. Services might get better….please I will give this place some 0 star
  • JM
    Jarvis McGaskey
    Jan 4, 2026
    5.0
    Great punctual staff, they run a tight ship and do right by the customers. The lady in charge holds everyone accountable. I am definitely satisfied with my experience and I see why this location has so many awards. Keep up the good work team!
  • NN
    Nitä Nunez
    Jan 2, 2026
    1.0
    Alma is unprofessional and does not like her job ! She stated “ I will not reach and am not going to reach “ to hand me the food ! I wasn’t even far I just gave birth to my son! Needs to be fired definitely calling corporate about her words and attitude. Won’t be back here

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 3712 S Shepherd Dr, Houston?

Whataburger is open 24 hours a day, seven days a week at this location.

Does Whataburger offer delivery and curbside pickup services?

Yes, Whataburger offers both delivery and curbside pickup services for your convenience.