Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
2,416 reviews
5 stars
1,255
4 stars
480
3 stars
243
2 stars
112
1 star
326
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times for both drive-thru and curbside orders, often exceeding 20 minutes.
Food Quality
Several reviews highlighted issues with food quality, including incorrect orders, missing items, and subpar ingredients.
Customer Service
Numerous complaints were made about rude staff and poor management, with many customers feeling disrespected during their interactions.
Cleanliness and Atmosphere
While some customers noted cleanliness in the dining area, others reported a chaotic atmosphere with staff arguing and unprofessional behavior.
Positive Experiences
Despite the negative feedback, a few customers praised specific employees for their excellent service and mentioned the food as being good.
- JMjodie mallardNov 15, 20255.0The Dr.Pepper BlackBerry shake is so good.
- SCShaniquiwa CookNov 9, 20251.0Horrible customer service why people waiting for their food they going back and forth with each other!ridiculous
- ECErnesto CamachoNov 5, 20251.0The worst experience ever. The drive thru line was long going outside around the establishment the night crew was more worried about getting out of their shift by 6 am they had two employees come outside with tablets to take everyone's orders. The inside dinning area was closed to the public and all the chairs were on the tables. I somehow got skipped by 9 other customers that had ordered after me and was racially discriminated by the night staff simply because I was Hispanic while everyone that was African American got served quickly and passed on ahead of me and my spouse and I were left to be served til the very end and the night staff was of African American decent. The lady was very rude and shut the drive thru window on me simply because I was asking about the status on our food ordered especially since I had already paid for it earlier. Totally unacceptable unprofessional
- JGJenny G.Oct 30, 20252.0I’ve only visited this Whataburger twice and both times were curbside pickup orders. They take forever for curbside. I waited over twenty minutes for spicy chicken sandwich with veggies that were already going bad! Mushy tomatoes that just fell apart and wilted mushy lettuce…borderline rotted. Clearly the workers care very little about the quality of their ingredients but at least they’re nice…
- JGJosh GrossOct 27, 20251.0This location has so far been the worst on skimping on ingredients. This is a bunless burger with extra lettuce, extra pickles and extra grilled onions. They also forgot the bacon I had to ask them to fix that and it's still 1 piece short from the serving size. Every location is a bit different but most are acceptable. Not eating carbs it's pretty necessary to have those extra veggies to help fill up. I order "extra" for a reason. This is also the second time ordering the same thing a week apart and same result both times. (Edit) and now I get back to the job and my Diet Dr Pepper is a Diet coke. Seriously this is sad. They can't get anything right. It wasn't busy and it was a curbside order.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger at 3624 Old Spanish Trail in Houston?
Whataburger is open 24 hours a day, 7 days a week at 3624 Old Spanish Trail, Houston, TX 77021.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.
Where is Whataburger located?
Whataburger is located at 3624 Old Spanish Trail, Houston, TX 77021, United States.
Can I view Whataburger's menu online?
Yes, you can view and order from Whataburger's menu online at https://whataburger.com/menu?unitNum=267.
Does Whataburger serve breakfast and late-night food?
Yes, Whataburger serves breakfast as well as late-night food options.
Is Whataburger family-friendly and accessible?
Yes, Whataburger welcomes children and provides wheelchair-accessible entrance, seating, and restrooms, along with high chairs.
What payment methods are accepted at Whataburger?
Whataburger accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Are there free parking options available at Whataburger?
Yes, Whataburger offers free parking in its parking lot for customers.
What nearby restaurants can I find around Whataburger at Old Spanish Trail?
Near Whataburger, you can find Sonic Drive-In, KFC, Little Caesars Pizza, Domino's Pizza, Sicily Pizza & Pasta, and Subway to explore for additional dining options.
Are there useful nearby services around Whataburger for errands?
Yes, nearby services include Advance America for financial services, The UPS Store 6735 for printing and packing supplies, and Fred Loya Insurance for insurance needs, useful for errands before or after your meal.