Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
2,428 reviews
5 stars
1,263
4 stars
481
3 stars
244
2 stars
113
1 star
327
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and poor customer interactions, with many expressing frustration over rude staff and incorrect orders.
Food Quality
While some customers praised the food, particularly the burgers, others noted issues with freshness and incorrect orders, indicating inconsistency in food quality.
Management Issues
Numerous reviews highlighted poor management and staff organization, with complaints about staff arguing and a lack of professionalism affecting the overall customer experience.
Positive Experiences
Despite the negative feedback, there were mentions of excellent service from individual staff members and some customers enjoyed their meals, indicating that experiences can vary.
- RJRMC Jr2 days ago5.0Great location with strong leadership presence! I would like to take a moment to acknowlege (2) employees that go above and beyond to meet customer needs: Londa & Monea! an extra high five to Monea because she works the drive thru!!
- JCjuan CedilloDec 24, 20255.0Great service
- GBGreg BrooksDec 7, 20252.0By far the slowest and unorganized fast food restaurant. Wait times for food is 10mins minimum and usually the orders are wrong.
- FGFederico GironDec 2, 20255.0Excellent customer service and construction impeded entrance, but didn't matter. Good food and smiling face make a difference...eased the pain of construction in the area..
- BTByron TurnerNov 26, 20253.0Slow service even even it's not busy. Most employees are rude
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger at 3624 Old Spanish Trail in Houston?
Whataburger is open 24 hours a day, 7 days a week at 3624 Old Spanish Trail, Houston, TX 77021.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.
Where is Whataburger located?
Whataburger is located at 3624 Old Spanish Trail, Houston, TX 77021, United States.
Can I view Whataburger's menu online?
Yes, you can view and order from Whataburger's menu online at https://whataburger.com/menu?unitNum=267.
Does Whataburger serve breakfast and late-night food?
Yes, Whataburger serves breakfast as well as late-night food options.
Is Whataburger family-friendly and accessible?
Yes, Whataburger welcomes children and provides wheelchair-accessible entrance, seating, and restrooms, along with high chairs.
What payment methods are accepted at Whataburger?
Whataburger accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Are there free parking options available at Whataburger?
Yes, Whataburger offers free parking in its parking lot for customers.
What nearby restaurants can I find around Whataburger at Old Spanish Trail?
Near Whataburger, you can find Sonic Drive-In, KFC, Little Caesars Pizza, Domino's Pizza, Sicily Pizza & Pasta, and Subway to explore for additional dining options.
Are there useful nearby services around Whataburger for errands?
Yes, nearby services include Advance America for financial services, The UPS Store 6735 for printing and packing supplies, and Fred Loya Insurance for insurance needs, useful for errands before or after your meal.