Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
2,990 reviews
5 stars
1,551
4 stars
584
3 stars
314
2 stars
153
1 star
388
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service and long wait times, particularly in the drive-thru.
Staff Attitude
There were numerous complaints about rude and unprofessional behavior from staff, impacting the overall customer experience.
Food Quality
While some customers enjoyed the food, there were several reports of cold or incorrectly prepared items.
Cleanliness
Mixed feedback on cleanliness; some noted dirty conditions while others found the location clean.
Management Issues
Several reviews highlighted poor management and lack of staff training as contributing factors to the negative experiences.
- ZZZan Kou (Zankou)Nov 10, 20252.0I was told this is comparable to in n out, not even close, good was bland,service was ok, and lots of flies eating with me
- GGGonny GerritsmaOct 29, 20254.0Forgot napkins. Staff had time to clean the restaurant but did not. Food is perfect.
- EKEric KaestnerOct 27, 20255.0Had lunch here. Most efficient and well run whataburger Ive been to. Very friendly staff with great service.
- MTMarie TourniquetOct 16, 20251.0WORST WHATABURGER EVER. I've never had an experience at a Whataburger like I did at this one. It was dirty, the staff seemed to have zero training, and service was just awful. It took them 5 minutes to even acknowledge that they had customers waiting to order and there were boxes everywhere. I ordered a chicken sandwich and my boyfriend ordered breakfast taquitos. Took them a whole 20 MINUTES to get the food to us AND got the order wrong 🤦🏻♀️ People in the drive thru were getting out of their vehicles and coming inside to see what the hold up was. It was chaotic for absolutely no reason. This location needs better trained staff but, until then, DO NOT WASTE YOUR TIME. I'd give them zero stars if I could.
- CMChris “JC” MalveauxOct 12, 20252.0I frequent this location quite regularly the morning. Staff is usually very on top of it very cordial friendly but on this day under the leadership of the manager, Jimmie, everyone was dragging their feet. I walked in. There was a young lady waiting for an order meanwhile there was three or four people scrambling around in the back I had to flag down a worker & she’s like I will be right with you. I proceeded to wait another 3 to 4 minutes And so I was in a rush. I just said forget it and as I was leaving, I thought I’ll go through the drive-through get through the drive-through young lady who said she’ll be right with me took my order over the speaker when I pull up to the window. I’m waiting another 4 min while the gentleman lollygags with a customer in front of me, I called back and speak with Jimmie he says in a very melancholy half drunk voice oh, I’m sorry about that. We’re a little short staffed. Well you had nobody in the restaurant one customer in the drive-through do better!! This is especially offensive to me because I frequent this location and I know that this is not their standard, the GM needs to do a pop-up visit on the weekends to see how your shop is being run.
Frequently Asked Questions About Whataburger
What are the operating hours for Whataburger at 2820 Chimney Rock Rd, Houston?
Whataburger is open 24 hours a day, seven days a week, providing round-the-clock service.
Does Whataburger offer any pickup or delivery services?
Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services for customer convenience.
Can I view the Whataburger menu online before visiting?
Yes, you can view and order from the Whataburger menu online at https://whataburger.com/menu?unitNum=263.
Is Whataburger wheelchair accessible?
Yes, Whataburger provides wheelchair accessible entrances, parking, seating, and restrooms to accommodate all customers.
Does Whataburger serve breakfast all day?
Whataburger serves breakfast, lunch, and dinner throughout the day to meet your dining needs.
Are there any nearby restaurants if I want to try other cuisines near Whataburger?
Yes, nearby options include The Philly Grill, Soul Good (Southern/African), Jerk Food Center (Caribbean), and Coreanos (Asian fusion).
What nearby food options are available for dessert or snacks close to Whataburger?
For desserts, visit Twisted Grilled Cheese or Tutti Treats Snow Cones & Ice Cream, both within close proximity to Whataburger.
Are there any nearby places to relax or get a massage near Whataburger?
Houston Retreat offers massage and massage therapy services nearby, perfect for relaxing after your meal.
Is there parking available at Whataburger on Chimney Rock Rd?
Yes, Whataburger offers free parking in their parking lot to ensure easy access for customers.
How can customers use nearby services to enhance their visit to Whataburger?
Customers can combine their visit with trips to local establishments like T-Mobile for mobile needs or Dukessa for social events, making their outing more convenient and enjoyable.