Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
3,016 reviews
5 stars
1,566
4 stars
587
3 stars
314
2 stars
155
1 star
394
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some stating it took over 30 minutes to receive their orders.
Customer Service
There were numerous complaints about rude and unprofessional staff, with several customers noting poor attitudes and lack of training.
Food Quality
While some customers praised the burgers as delicious, others reported issues with cold or incorrect orders, and some expressed disappointment in the overall food quality.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant, contributing to a negative dining experience.
- JLJoseph LozanoJan 1, 20265.0The kindest people ever, The food was amazing. I even told them to take the onions off my burger and they did so fast and without complaints. Best Fast Food Joint here!
- AAAH24Dec 30, 20251.0Waited to long and the customer service is horrible I didn’t get the cashiers name but horrible actitud she was also being extremely rude to an old man in that car
- IPIsaiah PiesaiahDec 23, 20252.0Expect to spend your entire lunch break in the drive through line. You can get a better burger quicker in a sit down restaurant these days
- BBBecca BoopDec 19, 20251.0Prob worst and slowest paced Whataburger in the Houston area...on average pick up is about 25 mins. Why do you have two lanes and not put a sign/cone saying it's closed and then have your customers start all over again in the other lane? Three other people had to do this on the span of almost 30 mins and can only imagine how many people before and after are going to encounter this. Additionally, an employee called a customer out of his name when he complained about the same issue and both ended up having belligerent exchanges for longer than they should have.
- ICIsabella C-SDec 12, 20255.0On a busy Friday night, everyone was still friendly and polite. I watched the manager handle some very unreasonable customers with grace and patience despite the escalation over an eight minute wait for food when there was an obvious line ahead of their order.
Frequently Asked Questions About Whataburger
What are the operating hours for Whataburger at 2820 Chimney Rock Rd, Houston?
Whataburger is open 24 hours a day, seven days a week, providing round-the-clock service.
Does Whataburger offer any pickup or delivery services?
Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services for customer convenience.
Can I view the Whataburger menu online before visiting?
Yes, you can view and order from the Whataburger menu online at https://whataburger.com/menu?unitNum=263.
Is Whataburger wheelchair accessible?
Yes, Whataburger provides wheelchair accessible entrances, parking, seating, and restrooms to accommodate all customers.
Does Whataburger serve breakfast all day?
Whataburger serves breakfast, lunch, and dinner throughout the day to meet your dining needs.
Are there any nearby restaurants if I want to try other cuisines near Whataburger?
Yes, nearby options include The Philly Grill, Soul Good (Southern/African), Jerk Food Center (Caribbean), and Coreanos (Asian fusion).
What nearby food options are available for dessert or snacks close to Whataburger?
For desserts, visit Twisted Grilled Cheese or Tutti Treats Snow Cones & Ice Cream, both within close proximity to Whataburger.
Are there any nearby places to relax or get a massage near Whataburger?
Houston Retreat offers massage and massage therapy services nearby, perfect for relaxing after your meal.
Is there parking available at Whataburger on Chimney Rock Rd?
Yes, Whataburger offers free parking in their parking lot to ensure easy access for customers.
How can customers use nearby services to enhance their visit to Whataburger?
Customers can combine their visit with trips to local establishments like T-Mobile for mobile needs or Dukessa for social events, making their outing more convenient and enjoyable.