Whataburger

3.9
2346 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
6402 TELEPHONE RD, HOUSTON, TX
77061, United States

Hours

Reviews

4.0
2,319 reviews
5 stars
1,222
4 stars
479
3 stars
211
2 stars
104
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, often exceeding 30 minutes, leading to frustration.

Food Quality

Many reviews highlighted issues with food quality, including cold meals, incorrect orders, and poorly prepared items.

Customer Service

While some customers praised friendly staff, numerous complaints were made about rude service and unhelpful management.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the kitchen and dining areas.

Inconsistency

The overall experience varied greatly, with some customers enjoying their meals while others reported repeated issues.
  • TW
    tasnime wall
    5 days ago
    1.0
    Honestly I should call health control cause me and my husband went we got chocolate molts they seemed like it was moldy or old and DIDINT taste anything like it also he has a horrible stomach ache from it and it reeks horrible quality in drinks never coming here again
  • SM
    shatoya Monday
    Jan 1, 2026
    1.0
    This place is so horrible nothing is never fresh food always cold as hell I will never come to this location ever again!
  • IP
    Isaiah Piesaiah
    Dec 28, 2025
    1.0
    50 minutes in line. 25 minutes to get to the window, another 25 minutes to get the single patty melt meal I paid for. Fries were soggy and off tasting, and barely seasoned on top of it.
  • WD
    Welder Dude
    Dec 19, 2025
    1.0
    Sat in the drive thru for over 25 minutes just to get a cold burger. How do you even do that?. Highly disappointed in this location and don't recommend. Also, it's not the first time I've had a poor experience here.
  • MJ
    Missy Jones
    Dec 13, 2025
    1.0
    Let's start with I arrived at about 4:15 am order a #10 no tomatoes no onion add cheese ez mayo extra pickles pull up pay get my strawberry soda which taste like water no problem just switch it to a sprite received my burger for it to be wrong okay tell them its wrong he tell me its gone be 8 mins okay i pull to the front it 5 am so i drive back around car breaks down not mine one in front one me get to the window he hands me the burger at this point i want a refund he said okay let me get my manger he comes and say oh you wasn't tthere when i can out because you told me 8 mins i gave you 15 and you still didn't come out at this point you can't fo anything with the burger i have but because i was black and not his race he wanted to argue with me that not how you treat a paying customer could have said im sorry keep the food and let me refund you or offer me something else instead said oh well come in the morning the big boss will be no problem will be there please dont good nothing is done correctly

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 6402 Telephone Rd in Houston?

Whataburger is open 24 hours a day, 7 days a week, though holiday hours might differ.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for your convenience.