Whataburger

4.1
2218 reviews
Whataburger Pole Sign
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Business Details

1718 WEST LOOP N, HOUSTON, TX
77008, United States
(713) 868-8988
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1718 WEST LOOP N, HOUSTON, TX
77008, United States

Hours

Reviews

4.1
2,201 reviews
5 stars
1,262
4 stars
458
3 stars
203
2 stars
81
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20 minutes, even with few cars in line.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Customer Service

While some staff members received praise for their friendliness, many reviews highlighted poor customer service and unprofessional behavior from management.

Food Quality

The quality of food was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and issues with food handling.
  • AS
    Abby Snow
    Nov 15, 2025
    1.0
    My boyfriend and I went through the drive thru and we ordered 2, 5 piece chicken tenders baskets with no drinks and one of our boxes had no chicken tenders just toast and fries! When he went back staff was rude when he showed them the box and didnt want to give a refund.
  • PT
    Phuong Trinh
    Nov 10, 2025
    1.0
    I placed an order online for curbside pick up. It took forever to come out even after i checked in to the curbside spot. What’s the point of having curbside pick up if you’re not going to perform curbside??
  • JH
    JC Headley
    Nov 3, 2025
    5.0
    My first time coming here. The cashier was friendly and the food was good.
  • KP
    kaye patterson
    Oct 28, 2025
    5.0
    Hurry the Rangler burger is going away on October 31. Wish it were a trick because it has been a real treat for last year. Hope they bring it back!
  • JF
    Joseph Fuhrman
    Oct 26, 2025
    1.0
    Very poorly managed. Takes forever for curbside orders and they don’t give you ketchup, napkins or forks (for boneless wings). Gave them a pass the first couple of times but this location is consistently bad. Boooooo
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Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 1718 West Loop N, Houston?

Whataburger is open 24 hours every day of the week at this location, but holiday hours might differ.

What pickup and delivery options does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services.