Whataburger

4.1
2241 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1718 WEST LOOP N, HOUSTON, TX
77008, United States

Hours

Reviews

4.1
2,224 reviews
5 stars
1,273
4 stars
462
3 stars
204
2 stars
81
1 star
204

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with missing items and incorrect orders.

Service Speed

Many reviews highlighted slow service times, particularly in the drive-thru and curbside pickup.

Customer Service

While some staff were praised for their friendliness, others were criticized for rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent, with some customers receiving fresh and hot meals while others reported cold or poorly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the dining area and restrooms.
  • DA
    Dinora Ayala
    Dec 29, 2025
    1.0
    Came to this restaurant today ,12/29/2025 Order #588272 Ordered a burger meal and a pie ,pie was not in the bag ,couldn't drive back because I was passing by ,but come on whataburger as much as yall pay yall employees they should be on top of an small order with 4 items ,got my drink burger fries ,but couldn't manage to get the forth item in there ,let's do better . Customers are paying hight dollar ,to get what they order in the bag . I'm disappointed, might as well go to McDonald's apparently standard are similar 😕
  • TB
    Toriano Services Unlimited LLC Metallic Blue
    Dec 19, 2025
    2.0
    If I order something and ask for it a specific way. I Order the chicken sandwich with cheese Fresh and Hot. The man tells me it just came up. I also ask for no lettuce. You put cheese on my sandwich and it’s not melted at all means it’s not fresh. If I can peel the cheese off the chicken is old. I don’t like to be lied to. The you put two entire pieces of lettuce on it that’s bigger than the sandwich with light mayo. How are is it to get it right the first time. My onion rings were fresh and hot. Why do I have to waste my time coming there. The only reason I’m giving them two stars is because my onion rings were hot. I didn’t even get a receipt. Customers are the only opinion that counts
  • LL
    Lilia (LiliaTheSuccubus)
    Dec 17, 2025
    5.0
    Just stopped by this location tonight for a Patty Melt meal🥰 Girl who took my drive thru order, Valentina, was both beautiful and cheerful, and I also had probably the best Patty Melt ive eaten in a long time!! So the chef is amazing too! The parking lot is sectioned off, so watch out for that since I saw someone have to reverse next to the highway to catch the entrance. It seems to be related to the nearby stores though.
  • DT
    DaBossTrader Millionaire Trader
    Dec 15, 2025
    5.0
    The best pizza I've had in a really long time. The person that took my order also made the pizza. He did a great job. He had a delicious pizza, meat lovers pizza in less than 10 mins. It was piping hot and so delicious
  • MA
    Michael Argueta
    Dec 12, 2025
    5.0
    Just came from this location and it was the best Whataburger I’ve had in a long time! I’ve gotten some horrible service and cold food from different Whataburger locations and this one was just the best! Food was Fresh as ever! The girl in the drive thru was so friendly and just looked so eager to take care of me. Thank you!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 1718 West Loop N, Houston?

Whataburger is open 24 hours every day of the week at this location, but holiday hours might differ.

What pickup and delivery options does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services.