Whataburger

4.0
2180 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1604 CYPRESS CREEK PKWY, HOUSTON, TX
77090, United States

Hours

Reviews

4.0
2,169 reviews
5 stars
1,158
4 stars
442
3 stars
239
2 stars
100
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

While many praised the food as fresh and delicious, there were numerous complaints about cold, poorly prepared, or incorrect food items.

Staff Friendliness

Several reviews highlighted the friendliness and helpfulness of the staff, although there were also reports of rude behavior from some employees.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.

Management Issues

There were consistent mentions of poor management and lack of organization, with calls for better training and oversight of staff.
  • JR
    Jade Riggs
    Nov 12, 2025
    5.0
    Good food and the service they provide is outstanding all the team looks so friendly and happy I really enjoyed my visit today
  • KL
    Krystal Lopez
    Nov 7, 2025
    5.0
    I don’t do reviews but this particular restaurant was very good with my food and the customer service was amazing, everyone was working together and they just seem so happy doing their job which is rare on a fast food restaurant
  • CW
    Chrissy Williams
    Nov 4, 2025
    1.0
    This location is not the best, my friend and I went after 5p, we were told to pull up until the order was ready. Order came out, fries were cold, no condiments, no napkins, like really, you guys need to be better. The location further down 1960 Rd W has NEVER disappoint.
  • EE
    Erick
    Nov 2, 2025
    5.0
    What a delightful meal, best WB in town, I Think the manager was there she talk to me she made me feel so loved in the restaurant definitely I will come back it doesn’t matter if I have to drive 50 minutes I will do it because I know my food will be delicious. 🥰🤤
  • VS
    Victor Soto
    Oct 30, 2025
    1.0
    I had ordered a meal online to get around 11am to get picked up at 1pm, I called at 12 to get the time changed. They let me know I couldn’t get the time changed due to them already having the food done… this is while them thinking it should’ve ready at 1pm so they were planning on giving me 1hour cold food. Second experience I ordered food to be done asap to pick up in drive thru since I am on my lunch break, they asked me to go to lane B just so they can let 7 cars behind me to put their ordered in and for them to still get their food first

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 1604 Cypress Creek Parkway in Houston, TX?

Whataburger is open 24 hours every day from Monday to Sunday.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery services.