Whataburger

4.2
2836 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
12121 KATY FWY, HOUSTON, TX
77079, United States

Hours

Reviews

4.2
2,808 reviews
5 stars
1,686
4 stars
568
3 stars
235
2 stars
106
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting specific employees for their exceptional service.

Food Quality

While some reviews noted fresh and hot food, others reported issues with incorrect orders and food quality, including cold or poorly prepared items.

Service Speed

Customers frequently mentioned long wait times, particularly in the drive-thru, with some expressing frustration over slow service.

Cleanliness

The cleanliness of the location received mixed feedback, with some praising the environment while others noted areas needing improvement.
  • ES
    Ethan Sewell
    1 day ago
    5.0
    Phenomenal service, absolutely exquisite customer service, beautifully clean atmosphere that takes your breath away. Minerna helped a ton with getting my order situated and runs a tight ship. Cannot recommend this location enough.
  • TI
    Thomas's Ignas
    Jan 2, 2026
    5.0
    Dolce and Tracy always make our experience a wonderful one. Good food quick and fresh. I get it special every time and it is perfect every time.
  • RG
    Ryan Garcia
    Jan 2, 2026
    5.0
    My favorite Whataburger out of all of them. Staff is always so friendly and welcoming. Especially the manager Dulce as she always take the extra initiative with her customer service.
  • IS
    I Sam
    Jan 2, 2026
    5.0
    Good fast food. It can get busy because of the location and the staff does a great job of keeping the wait down.
  • AB
    Angela Barker
    Dec 26, 2025
    4.0
    Food was okay. Ice machine was broken so we had to wait at the counter for drinks. Food was good. Employees were ready to close the lobby and made us feel rushed. We got there around 4:30 and they closed at 6:00

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 12121 Katy Fwy, Houston?

Whataburger is open 24 hours a day, seven days a week, with possible holiday hour variations.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.