Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customer experiences with service quality are mixed; while some praise friendly and efficient staff, others report rude service and long wait times.
Order Accuracy
Many customers express frustration with incorrect orders, including missing items and wrong food preparation.
Food Quality
Food quality is inconsistent; some reviews highlight fresh and delicious meals, while others mention cold or poorly prepared food.
Cleanliness
The restaurant is often noted for being clean and well-maintained, contributing positively to the dining experience.
Management
Manager Ashley receives frequent commendations for her leadership and customer service, but there are also complaints about management's responsiveness to issues.
CA
Carol Atkinson
Nov 17, 2025
5.0
Love their onion rings and fried apple pies.
Also Hamburgers...
MM
Mary Mitchell
Nov 11, 2025
5.0
They were busy, but very polite, and the food was fresh and hot.
I always go in the morning and my food is hot and and right but everytime I go during the afternoon and the manager Kelly working my food is always wrong and cold
NN
Name
Oct 8, 2025
1.0
Another Whataburger with declining customer service. My order was scheduled to be ready at 2:45, but by 2:57 I still hadn’t received it. When I went inside and explained that I needed a refund because I had to pick up my child, the employee ignored my request and made me wait another two minutes for fries — after I had already waited 15 minutes for my food. This level of service is completely unacceptable. Whataburger’s customer care just isn’t what it used to be. Please point me in the direction of a Whataburger with stand up service. I love their food but it is getting more difficult to stay loyal.
What are the operating hours of Whataburger at 2429 Gessner Rd, Houston?
Whataburger is open 24 hours a day, seven days a week at this location.
What pickup and delivery services does Whataburger offer?
Whataburger offers in-store pickup, curbside pickup, and delivery services.
Does Whataburger accommodate dietary preferences such as vegetarian options?
Yes, Whataburger serves vegetarian options at this location.
Is the Whataburger location wheelchair accessible?
Yes, this Whataburger has wheelchair accessible entrances, parking, seating, and restrooms.
Can I pay with mobile NFC or credit cards at Whataburger?
Yes, Whataburger accepts payments via debit cards, credit cards, and mobile NFC payments.
Does this Whataburger location offer breakfast and late-night food?
Yes, they serve breakfast, lunch, dinner, and late-night food.
Are dogs allowed at Whataburger on Gessner Rd?
Dogs are allowed outside but not inside the restaurant at this location.
What restaurants are located near Whataburger on Gessner Rd for additional dining options?
Nearby dining options include Taqueria Cancun (Mexican restaurant), Pho Huy and Pho Noodle House (Vietnamese restaurants), New Wok Chinese Cafe, and JLB Eatery (burger restaurant).
Are there facilities near Whataburger where I can do errands or access services?
Yes, nearby you can find Velox Insurance, Spring Shadows Cleaners laundromat, Bank of America ATM, EE Optical optometrist, H&R Block tax services, and Western Union money transfer services.
Can I combine a visit to Whataburger with nearby attractions or services?
Yes, after enjoying a meal at Whataburger, customers can visit the Hillendahl Neighborhood Library nearby or take their pets to Action Day Dog Daycare & Boarding close by.