Whataburger

3.9
200 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2429 GESSNER RD, HOUSTON, TX
77080, United States

Hours

Reviews

3.9
200 reviews
5 stars
119
4 stars
23
3 stars
15
2 stars
7
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise friendly and efficient staff, others report rude service and long wait times.

Order Accuracy

Many customers express frustration with incorrect orders, including missing items and wrong food preparation.

Food Quality

Food quality is inconsistent; some reviews highlight fresh and delicious meals, while others mention cold or poorly prepared food.

Cleanliness

The restaurant is often noted for being clean and well-maintained, contributing positively to the dining experience.

Management

Manager Ashley receives frequent commendations for her leadership and customer service, but there are also complaints about management's responsiveness to issues.
  • CA
    Carol Atkinson
    Nov 17, 2025
    5.0
    Love their onion rings and fried apple pies. Also Hamburgers...
  • MM
    Mary Mitchell
    Nov 11, 2025
    5.0
    They were busy, but very polite, and the food was fresh and hot.
  • KN
    ken neal
    Nov 8, 2025
    5.0
    always fresh food, helpfully employees, spotless environment.
  • AT
    Alejandro Tejeda
    Oct 19, 2025
    3.0
    I always go in the morning and my food is hot and and right but everytime I go during the afternoon and the manager Kelly working my food is always wrong and cold
  • NN
    Name
    Oct 8, 2025
    1.0
    Another Whataburger with declining customer service. My order was scheduled to be ready at 2:45, but by 2:57 I still hadn’t received it. When I went inside and explained that I needed a refund because I had to pick up my child, the employee ignored my request and made me wait another two minutes for fries — after I had already waited 15 minutes for my food. This level of service is completely unacceptable. Whataburger’s customer care just isn’t what it used to be. Please point me in the direction of a Whataburger with stand up service. I love their food but it is getting more difficult to stay loyal.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 2429 Gessner Rd, Houston?

Whataburger is open 24 hours a day, seven days a week at this location.

What pickup and delivery services does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services.