Whataburger

4.2
2809 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
109 AIRTEX DR, HOUSTON, TX
77090, United States

Hours

Reviews

4.2
2,787 reviews
5 stars
1,634
4 stars
564
3 stars
245
2 stars
102
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed hot and fresh meals, others received cold or incorrect orders.

Customer Service

Customer service experiences varied widely, with some staff praised for friendliness and attentiveness, while others were criticized for rudeness and poor attitude.

Order Accuracy

Many customers reported issues with order accuracy, including missing items and incorrect orders, particularly with online and drive-thru orders.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but there were also complaints about dirty restrooms and unsanitary conditions.
  • TH
    Tracie Hardage
    6 days ago
    5.0
    Tony was welcoming the moment we walked in the door! He greeted us, took our order quickly and even told us about the kids meal promotion Monday-Thursday. Food came out quick and fresh. Restaurant was clean as well!
  • JR
    Jennifer Rollins
    Nov 14, 2025
    1.0
    Had to wait long time and chicken cold. Service basically wasn't good.
  • PP
    PSETraytrilla
    Nov 4, 2025
    1.0
    Waited for at least 30 mins for pick up and got my food and everything is cold. I mean if at least u gonna have ne waiting u could’ve gave me fresh food and fries. Horrible horrible whataburger.
  • MB
    Monica Barnes
    Nov 3, 2025
    5.0
    This location Always serves hot food. When I go to other locations, I'm always comparing them to other location. . I enjoy the staff. I am very big on customer service and they definitely meet my expectations
  • AH
    April Harrell
    Nov 3, 2025
    5.0
    Food was hot and really good and the cashier was super friendly!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 109 Airtex Dr, Houston?

Whataburger is open 24 hours every day of the week, from Monday through Sunday.

Does Whataburger offer delivery and curbside pickup services?

Yes, Whataburger offers both delivery and curbside pickup services for customer convenience.