Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
2,825 reviews
5 stars
1,528
4 stars
555
3 stars
292
2 stars
109
1 star
341
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20-30 minutes.
Food Quality
While some customers praised the food as fresh and delicious, others complained about cold items and incorrect orders.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Management Issues
Several reviews highlighted poor management and staffing problems, suggesting a lack of supervision and organization during busy times.
Customer Experience
Overall, many customers expressed dissatisfaction with their experiences, citing long waits, incorrect orders, and unprofessional behavior from staff.
- KDK DubbJan 4, 20261.0this location is horrible, they take a long time to get your order out I can’t imagine how bad there time looks on that big flat screen tv in the kitchen I WOULD NOT RECOMMEND THIS LOCATION
- SSStarvyun ShepherdJan 3, 20262.0Food cold. Rude service
- SPStacey PaniaguaDec 27, 20255.0#5 no onions huge fries always hits the spot when washed down with coke
- BNBob NorthropDec 18, 20251.0Tell your drive thru lady to glue her eyebrows on better! Unsettling feeling to get my food from her as there're hanging off her face. I cant stop laughing but its disgusting.
- BTBeatriz TorresDec 18, 20251.0This location is by far one of the worst locations in the area. The staff have a huge attitude problem. No sense of urgency, even when you've placed the order ahead of time. I put in a complaint and NEVER got a follow up so I've just refused coming here all together. I was on my way home (20 minutes+ commute) and decided to place my order ahead of time, scheduling it so I wouldn't wait more than 10 minutes tops when I got there. We get to curbside and we waited for over 25 more additional minutes than the promised time. Over 30 minutes for 3 meals. I ordered the wings and wanted gravy with my order. The girl brought out the food, and had to turn back around to bring the drinks that she forgot we had even though it was clearly written on the receipt. They also forgot the ketchups we asked for. When she came back, I asked about the gravy and she said they didn't have it. I asked if I could please get a ranch cup and she said it would be extra. I got out the car to ask for a manager because a simple substitution should not be extra for your multitude of mistakes, when the wait has already been excessive. Another bitter older woman kept telling me that she would have to charge me 65¢ for the ranch cup. I told her we had already been waiting long enough for our food. She said "so has everyone else" as of that somehow makes it better. When I walked in, there were several people waiting on their orders and three employees by the register just diddling their fingers. You could be bagging condiments, napkins, making drinks, doing something other than talking to each other looking like a joke. Then another employee grabbed two ranch cups and shoved them in my face to shut me up. These women are unprofessional and slow to do their job. Waiting over 30 minutes should at least warrant an apology or an overpriced ranch cup as a consolation to horrible service. Order placed around 6:50pm, pick up time was scheduled for 7:15, we didn't leave until 7:47pm.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger located at 181 N SAM HOUSTON PKWY E, Houston?
Whataburger at 181 N SAM HOUSTON PKWY E is open 24 hours a day, 7 days a week, although holiday hours might differ.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.
Is Whataburger accessible for customers with disabilities?
Yes, Whataburger has wheelchair accessible entrance, parking, seating, and restrooms to accommodate customers with disabilities.
Can I pay with credit or debit cards at Whataburger?
Yes, Whataburger accepts both credit and debit card payments as well as mobile NFC payments and does not require cash only.
Does Whataburger serve breakfast, lunch, and dinner?
Yes, Whataburger serves breakfast, lunch, and dinner, along with coffee and desserts.
Does Whataburger have seating available for dine-in customers?
Yes, Whataburger offers seating for dine-in guests, including high chairs for children.
Is there free parking available at Whataburger?
Yes, Whataburger provides free parking in its parking lot for customers.
What nearby places can I visit before or after dining at Whataburger?
Nearby, you can visit Journey Garage Door for garage door services, Goodwill Industries of Houston for thrift shopping and community services, and Georgio's Of Houston for shopping needs.
Are there other dining options close to Whataburger at 181 N SAM HOUSTON PKWY E?
Yes, Taco Bell is nearby offering Mexican fast food, and Amy's Donut House is close for bakery and bagel treats.
What accommodations are available near Whataburger if I am visiting from out of town?
Nearby accommodations include Venetian Inn & Suites, Studio 6, and Motel 6, providing convenient lodging options close to Whataburger.