Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
2,806 reviews
5 stars
1,516
4 stars
554
3 stars
290
2 stars
109
1 star
337
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20-30 minutes, particularly during peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Behavior
Feedback indicated a lack of professionalism among staff, with reports of employees being unmotivated, using profanity, and displaying poor customer service.
Customer Experience
Some customers had positive experiences with friendly staff and good food, but these were overshadowed by numerous complaints about service quality.
Management Issues
Several reviews pointed to poor management and staffing levels, suggesting that the location is often understaffed and chaotic.
- SFSandra FordNov 15, 20251.0I order a JR Whatameal in drive thur Order#525308 Service slow-had to wait for my food to be delivered to me. Fries and burger cold. I went inside to express my disappointment, with hesitation they gave me hot fried but the same cold burger. I left with no apology given by the staff. The burger buns were hard. In my dissatisfaction I discarded the burger.
- JDJoclyn DavisNov 14, 20255.0This location is close to my work, I have been going there for a few months now, the food is always good and hot. There is a your lady that works there JAZZ and she by far is the best thing about the restaurant, a co worker and I were talking about the restaurant and we both marveled how JAZZ remembers our names and orders, she is always kind and also quick. JAZZ literally has a Master class in Customer Appreciation. JAZZ IS THE ABSOLUTE BEST!!!!!!
- RORicardo OrejelNov 10, 20252.0Did was pretty good but the order was wrong, didn't make it an issue since the person's working there where already rude, cuz e walked in when they where mopping
- MMMichealleonPhelpsNov 8, 20251.0If you have somewhere to be or go I wouldn’t advise! Not only did it take forever for the food 20+ mins but also it was too SALTY! Somebody literally brought their sandwich back because it was too salty when I was waiting. Never again
- LHLuis HernandezNov 1, 20251.0Waited in the drive through for 20 minutes while the staff was walking around and laughing. Ended up leaving without my meal. This has been by far the worst whataburger I have ever been to. Definitely a place to stay away from.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger located at 181 N SAM HOUSTON PKWY E, Houston?
Whataburger at 181 N SAM HOUSTON PKWY E is open 24 hours a day, 7 days a week, although holiday hours might differ.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.
Is Whataburger accessible for customers with disabilities?
Yes, Whataburger has wheelchair accessible entrance, parking, seating, and restrooms to accommodate customers with disabilities.
Can I pay with credit or debit cards at Whataburger?
Yes, Whataburger accepts both credit and debit card payments as well as mobile NFC payments and does not require cash only.
Does Whataburger serve breakfast, lunch, and dinner?
Yes, Whataburger serves breakfast, lunch, and dinner, along with coffee and desserts.
Does Whataburger have seating available for dine-in customers?
Yes, Whataburger offers seating for dine-in guests, including high chairs for children.
Is there free parking available at Whataburger?
Yes, Whataburger provides free parking in its parking lot for customers.
What nearby places can I visit before or after dining at Whataburger?
Nearby, you can visit Journey Garage Door for garage door services, Goodwill Industries of Houston for thrift shopping and community services, and Georgio's Of Houston for shopping needs.
Are there other dining options close to Whataburger at 181 N SAM HOUSTON PKWY E?
Yes, Taco Bell is nearby offering Mexican fast food, and Amy's Donut House is close for bakery and bagel treats.
What accommodations are available near Whataburger if I am visiting from out of town?
Nearby accommodations include Venetian Inn & Suites, Studio 6, and Motel 6, providing convenient lodging options close to Whataburger.