Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
2,391 reviews
5 stars
1,294
4 stars
476
3 stars
216
2 stars
121
1 star
284
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
While some staff members received praise for their friendliness, others were noted for being rude or unprofessional, particularly during busy times.
Wait Times
Many reviews highlighted excessively long wait times in both drive-thru and curbside service, often resulting in cold food.
Food Quality
Several customers expressed disappointment with the quality of food, mentioning cold items and unsatisfactory taste.
Cleanliness and Safety
Concerns were raised about cleanliness and safety, including unsanitary conditions and issues with staff behavior.
- ESErnesto SalazarNov 17, 20255.0The food was fresh and they moved fast. The manger Chris was running up and down, I told him he did amazing. The employees were also amazing. Love this store!
- CGClint GonzalesNov 9, 20255.0Person that took our order was very friendly and repeated our order which was made correctly.
- BGBrandi GarciaNov 4, 20255.0Elisha has the best customer service , I sat and watched her work and multitask and help multiplied customers with her questions and specials request. She is a good person on your team !
- LSLaShaundra SmithNov 1, 20251.0Getting home to incorrect food is never good. And going back for correct order and unfriendly staff is even worse!
- THThomas HastyOct 28, 20255.0Favorite Fast Food place. Hands down. Kitchen is even getting orders out faster now.
Frequently Asked Questions About Whataburger
What are the opening hours of Whataburger at 211 West Rd, Houston?
Whataburger at 211 West Rd, Houston is open 24 hours a day, 7 days a week.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.
What type of food can I expect at Whataburger?
Whataburger serves bigger, better burgers, chicken, salads, and breakfast made to order using 100% pure beef.
Is there seating available at Whataburger, and is it accessible?
Yes, Whataburger offers seating including wheelchair accessible seating and has wheelchair accessible entrances and restrooms.
Can I pay with credit or debit cards at Whataburger?
Yes, Whataburger accepts both credit and debit card payments, as well as mobile NFC payments.
Does Whataburger serve breakfast and late night food?
Yes, Whataburger serves breakfast and also offers late night food options.
Are children and pets welcome at Whataburger?
Children are welcomed at Whataburger, which offers a children's menu and high chairs. Dogs are allowed outside but not inside the restaurant.
Where can I find Whataburger near Hibbett Sports or Taco Bell on West Road?
You can visit Whataburger near Hibbett Sports and Taco Bell on 211 West Rd, Houston for a convenient meal before or after shopping or dining.
Are there other shopping options near Whataburger on West Road?
Yes, nearby shopping options include Dollar Tree, Sol Apparel & Boutique, Office Depot, and West Road Plaza, which make it easy to combine dining at Whataburger with shopping.
What car services or gas stations are close to Whataburger at 211 West Rd?
Nearby car services include Pep Boys and Detail Garage, and gas stations like Shell, Exxon & Mobil Stations, and Honey Farms are conveniently located near Whataburger.