Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers consistently reported extremely slow service, particularly in the drive-thru and curbside pickup, often waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with several customers experiencing rude behavior and poor management.
Food Quality
While some customers praised the taste of the food, many others complained about cold, soggy, or improperly cooked items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unkempt dining areas.
NB
N/A “BIGSLIM”
6 days ago
1.0
Everything about this location is terrible! That evening shift is horrible, from the mangers to the crew members. They gave cook in the back with no hat/ hair nat, beard guard. Everybody just standing there wandering around. God forbid your order not right they catch the attitude. This location needs a revamp. My next step is contacting the BBB and filing a formal complaint.
SD
STEPHEN DAVIS
Nov 17, 2025
5.0
40 plus years of Whataburger and my family will always go back.
RC
Ricky Cuaron
Nov 10, 2025
1.0
6.90 for a taquito, that's not even hot enough to melt the cheese.
AM
angel moreno
Nov 3, 2025
1.0
Super slow In the drive thru bad customer service
KH
Kalyone Hines
Oct 24, 2025
1.0
Alexis C lies and tell you that items in the bag when they are not. She Dont even give you napkins or anything just work the window to collect a check and like to rush you out the line.
What is the history and concept behind Whataburger?
Whataburger was founded in 1950 by Harmon Dobson with the idea of serving a burger so big it requires two hands to hold and so good that customers exclaim 'What a burger!' after a bite. It remains family owned and offers made-to-order burgers with 100% pure beef on a five-inch toasted bun.
Where is Whataburger located?
Whataburger is located at 7001 North Loop E, Houston, TX 77028, USA.
What are the operating hours of Whataburger at this location?
Whataburger is open 24 hours every day of the week, although holiday hours might differ.
Does Whataburger offer different pickup and delivery options?
Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services.
Can customers order Whataburger online?
Yes, customers can order online via Whataburger's menu and order URLs at https://whataburger.com/menu?unitNum=550.
Is Whataburger suitable for families and children?
Yes, Whataburger welcomes children and offers a children's menu. The location has high chairs and is wheelchair accessible.
Does Whataburger serve breakfast and coffee?
Yes, Whataburger serves breakfast items as well as coffee.
What nearby hotels can visitors use if they are coming to Whataburger from out of town?
Nearby hotels include Crystal Inn - Houston Downtown, Super 8, Americas Best Value Inn & Suites Northeast Houston I-610, and Super 8 by Wyndham Houston/Dtwn/I-610. Visitors can stay at these hotels while enjoying Whataburger.
Are there other dining options near Whataburger?
Yes, nearby dining options include Taqueria Mincho's (Mexican food), Subway (sandwich shop), and Taco mex and gyros (Mediterranean restaurant). Customers can explore these places before or after visiting Whataburger.
Where can customers refuel or get automotive services near Whataburger?
Nearby automotive and fuel options include Shell gas station, Chevron gas station, Houston Truck Club, Ryder System, Inc., and HOLT Truck Centers Houston - Trailer Sales. These are convenient for customers who drive or need vehicle services.