Whataburger

3.7
3403 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
7001 NORTH LOOP E, HOUSTON, TX
77028, United States

Hours

Reviews

3.7
3,380 reviews
5 stars
1,554
4 stars
659
3 stars
399
2 stars
220
1 star
548

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru and curbside pickup, often waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with several customers experiencing rude behavior and poor management.

Food Quality

While some customers praised the taste of the food, many others complained about cold, soggy, or improperly cooked items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unkempt dining areas.
  • NB
    N/A “BIGSLIM”
    6 days ago
    1.0
    Everything about this location is terrible! That evening shift is horrible, from the mangers to the crew members. They gave cook in the back with no hat/ hair nat, beard guard. Everybody just standing there wandering around. God forbid your order not right they catch the attitude. This location needs a revamp. My next step is contacting the BBB and filing a formal complaint.
  • SD
    STEPHEN DAVIS
    Nov 17, 2025
    5.0
    40 plus years of Whataburger and my family will always go back.
  • RC
    Ricky Cuaron
    Nov 10, 2025
    1.0
    6.90 for a taquito, that's not even hot enough to melt the cheese.
  • AM
    angel moreno
    Nov 3, 2025
    1.0
    Super slow In the drive thru bad customer service
  • KH
    Kalyone Hines
    Oct 24, 2025
    1.0
    Alexis C lies and tell you that items in the bag when they are not. She Dont even give you napkins or anything just work the window to collect a check and like to rush you out the line.

Frequently Asked Questions About Whataburger

What is the history and concept behind Whataburger?

Whataburger was founded in 1950 by Harmon Dobson with the idea of serving a burger so big it requires two hands to hold and so good that customers exclaim 'What a burger!' after a bite. It remains family owned and offers made-to-order burgers with 100% pure beef on a five-inch toasted bun.

Where is Whataburger located?

Whataburger is located at 7001 North Loop E, Houston, TX 77028, USA.