Whataburger

4.1
2478 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
9517 BISSONNET ST, HOUSTON, TX
77036, United States

Hours

Reviews

4.1
2,462 reviews
5 stars
1,383
4 stars
508
3 stars
271
2 stars
97
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, especially during peak hours, with waits of 20-45 minutes being common.

Food Quality

While some customers praised the food as fresh and delicious, others noted inconsistencies, such as cold meals and incorrect orders.

Staff Attitude

Customer experiences with staff varied; some reported excellent service and friendly interactions, while others encountered rudeness and unprofessional behavior.

Order Accuracy

Several reviews highlighted issues with order accuracy, including missing items and incorrect modifications.

Management Issues

There were complaints about management, particularly regarding handling customer concerns and staff behavior.
  • CC
    C Cz
    Nov 8, 2025
    1.0
    Ayer 11-7-2025 hicimos una orden para llevar ppr el autoservicio y nos cobraron 1 bebida de mas. Hoy regresamos y las 3 ordenes que hicimos estaban con errores. Ademas nos cobraron otra bebida adicional. Esto ya me esta pareciendo un poco raro
  • FR
    Flaca Rivas
    Oct 31, 2025
    1.0
    Uber eats but they forgot the orange juice and the hashbrowns . Yall need to check on every order .
  • CJ
    Crystal J
    Oct 21, 2025
    5.0
    I have been coming to this location for years, even before the pandemic. My food is always fresh and hot! The manager Sarah is the best manager of a Whataburger I have experienced. She is always nice, respectful and does right by Whataburger and the staff. Thank you so much for always doing the right thing as well as making things right! It is because of managers like you that I will continue visiting this location! 😘💋💙🦋
  • RB
    ROYAL BERRY
    Oct 8, 2025
    1.0
    The worst with time efficiency in the morning hours. “Like wake up!” Why am I having to wait 20-30 mins for my food when your lobby is empty!?
  • PK
    Pat Krepper
    Oct 5, 2025
    5.0
    Can't be the Whataburger. They're consistent wherever you eat one.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger on Bissonnet St, Houston?

Whataburger on Bissonnet St is open 24 hours every day of the week.

Does Whataburger offer any pickup or delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for your convenience.