Whataburger

3.6
3506 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3636 N MAIN ST, HOUSTON, TX
77009, United States

Hours

Reviews

3.6
3,453 reviews
5 stars
1,582
4 stars
632
3 stars
357
2 stars
207
1 star
675

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising staff for being friendly and attentive, while others experienced rude behavior and poor communication.

Speed of Service

Many reviews highlighted extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru, leading to frustration among customers.

Order Accuracy

Numerous customers noted issues with incorrect orders, including missing items and wrong food being served, contributing to dissatisfaction.

Cleanliness and Management

Feedback indicated concerns about cleanliness and management effectiveness, with some customers describing the location as dirty and poorly managed.

Food Quality

While some customers enjoyed the food, others criticized the quality, mentioning overcooked items and unsatisfactory meal preparation.
  • AJ
    Alistair James
    2 days ago
    1.0
    Hours need to be updated that the drive-thru only is 24 hours and that the inside closes after a certain time. It presents inaccurate information. If closed on the inside why were multiple people still inside for a significant amount of time
  • DN
    Dave N.
    5 days ago
    1.0
    This is the worst location I have been too so far. My burger patty was burnt at certain part and it was messy and sloppy. Top it off by not given me any napkins. And I was already on the road before I found out.
  • AC
    AnLisa Castivedo
    Jan 4, 2026
    2.0
    Grill was dirty and make all the food taste like sausage/onion rings. Which is weird because onion rings are not cooked on the grill. Anyways taquito tortilla and pancakes all had pieces of old food on it from the grill that flaked off and left an nasty taste of sausage.
  • MM
    Monica
    Dec 30, 2025
    1.0
    The Hispanic woman with a deep voice, short hair like a man and tattoos on her arms is always confused and all over the place. Every time she's there it makes me want to go somewhere else. One time at the drive thru she took my card and had it for at least 5 minutes brought it back then never brought me my food & finally someone els came outside to bring me my food after a very very long wait. Her voice is very off-putting and she's always sticking her hands in the bags to and touching food to see what it is instead of reading the recite that's attached to the bag and know someone else that eats there that feels the same way as I do about her because she's not good at her job at all and even worse when communicating with customers. Please please replace her with someone better or loyal customers will go somewhere else when she's there. It's not like the rest of the staff is the A team but they aren't as irritating as she is only time I've been irritated with the other staff is when I order a bacon egg and cheese biscuit and they always give me sausage even tho they will read me my order back as bacon when I'm paying makes no sense.
  • RM
    Rosamaria Mattias
    Dec 28, 2025
    5.0
    Muy agradecida con el personal, mi hija olvidó su bolso y llamó para pedir ayuda y nos ayudaron a revisar si estaba su bolso y si. Estaba regresando por ella y muy agradecidos y contentos por su ayuda, Buen lugar y limpio, Personal amable y muy honesto. 🙏🥰 gracias

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 3636 N Main St, Houston?

Whataburger is open 24 hours a day, 7 days a week, but holiday hours might differ.

Does Whataburger offer curbside pickup or delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.