Whataburger

3.6
3479 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3636 N MAIN ST, HOUSTON, TX
77009, United States

Hours

Reviews

3.6
3,426 reviews
5 stars
1,563
4 stars
631
3 stars
358
2 stars
206
1 star
668

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 30 minutes, especially in the drive-thru.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, with many customers advising to check orders before leaving.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and poor service.

Cleanliness

The location was noted to be dirty and disorganized by several customers, impacting their overall experience.

Food Quality

While many enjoyed the food, there were complaints about overcooked items and incorrect preparation.
  • ML
    Mya Linderbaum
    Nov 14, 2025
    1.0
    This location is failing. Twice it has taken 20 minutes to get food and both times orders were wrong.
  • CC
    chefNtoast
    Nov 14, 2025
    1.0
    Come along way, but somehow moved backwards.. Whataburger used to be the spot. Over by 59 Diner or OST ,parking lot pimpn on the late night with the crew.. get a patty melt with griddles jalapeños, people hanging outside... man..now... freezer burnt ,under fried bag fries and a burger seasoned with duty ,sadness and a hint of indignation . .. how did we let Carl's Jr and 5 Guys creep up on us like that... 🤷🏽‍♂️🤘🏽. Go support Someburger instead!!!!
  • AG
    Alejandro Garcia
    Nov 1, 2025
    1.0
    Unfortunately, this is the worst Whataburger in the city of Houston. Wait times are consistently more than 10 minutes in the drive-through. And you can forget about curbside because you will still get the same amount of time waiting to receive your order. Employees are consistently arguing with each other. I would’ve given zero stars, but that’s not an option.
  • AA
    Akiko Arashi
    Oct 31, 2025
    5.0
    A bit of a wait for fresh food anytime you go, you always receive service with a smile. On the rare moments that your order is messed up. They WILL fix it quickly without hassle. I know my orders are odd at times, yet they ALWAYS dose their best. For that I am very thankful to them morning noon or night. Never a problem. They are doing something right to always be busy during lunch. 🤠❤️
  • JG
    Jann Shealtiel De Guitos
    Oct 30, 2025
    5.0
    Wanted to give a shout out to one of the staff Jesus in the evening crew! He was running the show and making sure everything was going smoothly. He checked in on everyone to make sure they weren't waiting on anything/waiting too long and constantly gave updates as to the status of everything. Loved his energy and the way he worked.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 3636 N Main St, Houston?

Whataburger is open 24 hours a day, 7 days a week, but holiday hours might differ.

Does Whataburger offer curbside pickup or delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.