Whataburger

4.1
4025 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
9955 MAIN ST, HOUSTON, TX
77025, United States

Hours

Reviews

4.1
4,009 reviews
5 stars
2,175
4 stars
937
3 stars
424
2 stars
173
1 star
300

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for friendliness while others are criticized for rudeness and poor handling of orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for better training and attention to detail.

Food Quality

Food quality is inconsistent; while some customers enjoyed their meals, others reported issues with freshness and preparation.

Cleanliness

Generally positive remarks about cleanliness, though some reviews mention unsanitary conditions and issues with the surrounding area.

Atmosphere

Concerns about the presence of homeless individuals near the location, affecting customer comfort and experience.
  • MR
    Manuel Rios
    3 days ago
    3.0
    We arrived at the counter and were not acknowledged or greeted in any way. The restroom required a coded lock, which was inconvenient. The drinks had a strange taste, so we tried different ones, but the taste remained the same. Overall, the experience felt unwelcoming and disappointing.
  • NC
    Nancy Capulin
    3 days ago
    5.0
    The place offers excellent customer service. Sharifa, is a kind and smiling person who treats customers well. 🤎
  • DR
    danny ramirez
    Jan 4, 2026
    5.0
    It's Whataburger. It's always good at the right time
  • BP
    Brandon Presley
    Jan 4, 2026
    5.0
    This is a good Whataburger there are other Whataburgers around town that are quite frankly horrible but this is not one this is a great one
  • QM
    Quoc-Bao Ma
    Dec 26, 2025
    5.0
    Kaycee (forgive the spelling) greeted us, took our order, repeated the order back perfectly. Everything was done with a smile. It’s important that I’d generally never leave a review for fast food. She left an impression. Great team great person!

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 9955 Main St, Houston?

Whataburger is open 24 hours a day, 7 days a week, though holiday hours may differ.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.