Whataburger

4.1
3992 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
9955 MAIN ST, HOUSTON, TX
77025, United States

Hours

Reviews

4.1
3,976 reviews
5 stars
2,150
4 stars
936
3 stars
421
2 stars
173
1 star
296

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; while some customers enjoyed fresh and hot meals, others received cold or poorly prepared food.

Cleanliness and Atmosphere

Concerns about cleanliness, particularly in the dining area and restrooms, alongside issues with homeless individuals near the location.

Speed of Service

Long wait times reported during busy hours, with some customers expressing dissatisfaction with the speed of service.
  • RB
    Roy Benham
    3 days ago
    5.0
    The staff was super friendly. The order was hot and all of the special orders were cooked correctly. Very clean and easy to get into the restaurant.
  • CM
    Cheryl Monroe
    Nov 18, 2025
    5.0
    I hadn't had a Whataburger in a really long time, so indulging was well overdue. I was NOT disappointed...I ordered the #1 burger with extra veggies and I'm sure I heard a choir sing!
  • SJ
    Sherelyn Johnson
    Nov 15, 2025
    5.0
    I ordered the breakfast bowl. It was very good.
  • DK
    Drew Kelly
    Oct 30, 2025
    5.0
    This Whataburger is very close to where my wife and I work. We work all hours of the day and night. This particular Whataburger has the best customer service at all hours!!! The food is consistently good. This morning we went and there was a very professionally courteous, well spoken gentleman working the drive through at 2:30.
  • JD
    John Davis
    Oct 19, 2025
    1.0
    1st of all the zombie / drug aaaddicts coming and asking younfor food while they send you tonwait for your order is totally scary #2 almost everytime i go tjere my oreder is wrong this last time i ordered $105.00 worth of food and nothing was made right except thecold french fries and soggy nasty oninon rings everything else was wrong i call back tell them oh bring your recipt and put veronica on it and i will personlly take care of re making your order ok so i drive over a few minutes ago and after waiting 30 min in line she comes back and writes down a phone and name.to contact because its too much money ummmmmmmmm it was not too much money when i paid for now was it you took that money in an instant but becuse i wanted my food replaced and not the money she cant do nothing without the head honcho there well the head honcho was not there when he took my money now was he anyways people DO NOT GO TO THIS WHATABURGER THEY MAKE WHATABURGER LOOK LIKE MCDONALDS AND NOT A GOOD MCDONALDS AND IF YOU DO GO THERE CHECK YOUR ORDER BEFORE YOU LEAVE THAT WINDOW OR LEAVE THAT COUNTER CAUSE THEY ARE THE ABSOULOUTE WORST OF THE WORST AND AS FAR AS VERONICA IS CONCERNED SHE SHOULD ACT LIKE SHE CAN DO SOMTHING WHEN SHE CANT EVEN TAKE A SHOWER SHE SMELLED THRU THE WINDOW BAD LIKE VERY BAD NASTY AND I AM.NOT SAYING THIS CAUSE I AM MAD I JUST HIT A SCRATCH OFF FOR $700 SO I AM.NOT MAD I AM JUST SAYING DO NOT GO HERE THEY NEED TO GET A WHOLE NEW OWNERSHIP

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 9955 Main St, Houston?

Whataburger is open 24 hours a day, 7 days a week, though holiday hours may differ.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.