Whataburger

4.1
2519 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
8927 CLEARWOOD DR, HOUSTON, TX
77075, United States

Hours

Reviews

4.1
2,492 reviews
5 stars
1,417
4 stars
526
3 stars
238
2 stars
99
1 star
212

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold or overcooked items and incorrect orders.

Service Issues

Many reviews highlighted poor customer service experiences, including rude staff and long wait times.

Positive Staff Interactions

Some customers praised specific employees for their exceptional service and friendliness, contrasting with negative experiences.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a need for better order management.

Atmosphere Concerns

Several reviews mentioned uncomfortable experiences related to management behavior and cleanliness.
  • KK
    Kirk Knobel
    Dec 26, 2025
    5.0
    Stopped here for an early lunch. Great location with nice people and great food.
  • CU
    Clinton Ugo
    Dec 24, 2025
    1.0
    Went to the drive through and was immediately greeted with a cashier with a poor attitude. I proceed to get my food and both the fries and the burger were ice cold. I don’t even leave poor reviews but this is unacceptable.
  • SS
    Shanna
    Dec 23, 2025
    1.0
    Not really sure who’s working right now, but I wish I could get a refund, my food is overcooked/burnt making it hard. They forgot the salad at first as well, and we had to ask for the dressing. Not good at all….
  • KH
    Ken H
    Dec 19, 2025
    1.0
    I went to this whataburger and found out the manager RITA has her employees sitting outside in the drive through in cold temperatures even when it is slow and there is no line. Keep in mind Rita left for the day and had her stay outside in the cold in the dark at 6:00 ….while it was slow. I will be in touch with the corporate office because it reached 34 degrees that day ! That poor young lady was sitting outside there shivering taking my order. Whataburger needs to do better ! Justice for those workers working under a distasteful woman like her.
  • JS
    Jean Smith
    Dec 8, 2025
    1.0
    I had a very uncomfortable experience here because of how the manager, Sandra, treated me. I asked a simple question about whether they were a second-chance employer, and the response I got was very rude and dismissive. There was no professionalism at all in how it was handled. On top of that, I asked for help with my drink because I didn’t want to use the front fountain machine, and that was also turned into an issue for no reason. It made me feel like I was being treated as a problem instead of as a customer. I understand policies, but there is no excuse for being rude to people who are just asking questions respectfully. Customer service here really needs improvement.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger located at 8927 Clearwood Dr, Houston?

Whataburger is open 24 hours a day, seven days a week.

Does Whataburger at this location offer pickup and delivery services?

Yes, this location offers in-store pickup, curbside pickup, and delivery services.