Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20-30 minutes.
Customer Service
While some customers praised individual staff members for their excellent service, many others experienced rude or indifferent attitudes from employees.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and delicious meals, others reported receiving cold or stale food.
Cleanliness
The restaurant was generally noted as clean and organized, contributing positively to the dining experience.
CR
Chelsy Ramirez
1 day ago
1.0
Worst service ever we were waiting for a good 30 mins in the drive thru no one bother to take our order they need to change employees.
TP
Teiyla'd 2 Perfection
5 days ago
5.0
I love it here! Cobb salad with whatachicken is the bees knees goes well with ranch and 1000 island dressing.
AG
Andrea Garner
Jan 1, 2026
1.0
I ordered a Whataburger meal for delivery and I have diabetes I asked for a Coke Zero and it tastes like a regular Coke and I can not have a regular Coke and I called the store to ask if there’s a way she can see who made the order to tell me what’s in my cup and she said “oh sorry there’s no way to tell “ didn’t even bother to ask what my name was or anything no help. So that right there gets a zero star . I did delivery through the Whataburger app .
LG
Loretta Guajardo
Dec 22, 2025
2.0
Ordered curbside & had to call restaurant to see why my order taking long to come out, she said we are only doing drive thru, well then why did it let me order curbside. The drive thru line was long so that’s why I did curbside, poor decision. Mind you I only ordered one breakfast item. Smh
NG
Nathan Garner
Dec 18, 2025
5.0
Great place to grab some good food quickly. Most of the staff seem to have a good sense of customer service. They'll mess up an order occasionally but are quick to correct it and get you on your way. There's a particular manager here who is always on top of her game and keeps the staff focused. She looks like she's trying to herd cats, but she does a good job of it.
What are the operating hours for Whataburger at 11720 South Freeway, Houston?
Whataburger is open 24 hours a day, 7 days a week at this location.
Where is Whataburger located in Houston, TX?
Whataburger is located at 11720 South Freeway, Houston, TX 77047, USA.
What kind of food does Whataburger offer?
Whataburger serves made-to-order burgers, chicken, salads, and breakfast items, all with 100% pure beef and a variety of options including vegetarian and children's menu items.
Does this Whataburger location have seating and restroom facilities?
Yes, this Whataburger location provides seating, including high chairs, and has restrooms that are wheelchair accessible.
Is Whataburger at this location family-friendly and accessible?
Yes, it welcomes children, has wheelchair accessible entrances, parking, seating, and restrooms, and offers a children's menu.
Can I order Whataburger’s menu online?
Yes, you can order online through their official menu link specifically for this location: https://whataburger.com/menu?unitNum=1324
What payment methods are accepted at this Whataburger?
They accept credit cards, debit cards, and mobile NFC payments; cash is not required.
Are there other fast food options nearby Whataburger on South Freeway?
Yes, nearby fast food options include Chipotle Mexican Grill, Jack in the Box, Taco Bell, Domino's Pizza, Wingstop, and Laredo Taco Company, offering a variety of cuisines for customers looking for diverse dining.
What nearby convenience stores and gas stations can I visit around Whataburger?
Nearby convenience stores and gas stations include 7-Eleven stores, Exxon stations, and QuikTrip, which can be convenient for quick errands before or after dining.
Are there recreational or wellness facilities near Whataburger in Houston?
Yes, nearby you can find Terra Bella Health and Wellness Suites, HOTWORX yoga studio, and gyms such as Hot Worx City Park Houston TX as well as parks like Canterberry Village Park and Central Park for relaxation and fitness activities.