Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were reported to have poor attitudes and unhelpful behavior.
Speed of Service
Many customers expressed frustration with slow service, particularly in the drive-thru, with wait times often exceeding 20-30 minutes.
Food Quality
While some customers enjoyed the food and found it fresh, others reported issues with incorrect orders and food quality, including stale items.
Cleanliness and Atmosphere
The restaurant was generally noted as clean and inviting, contributing positively to the dining experience.
SW
Sameer Wahhab
3 days ago
1.0
The meat is so processed it has no flavor just bland piece cardboard
SB
Shawonda B
3 days ago
2.0
This place either don’t have enough people working on shift or they just don’t b know how to run this establishment efficiently. Wait time in this drive-through in the a.m. is ridiculous. Pulled up to the window to nobody there in the window. I was waiting in the drive-through for literally 15 minutes for biscuit. And there was only one car ahead of me. And that vehicle was still waiting after I pulled off. Do better, please. Xoxo
P.S The young lady at the window was very polite That’s my only highlight
GO
Gizell Oliphant
Feb 11, 2026
5.0
The food was good, the staff as well as management were very personable and polite. The orders were correct
CS
charles Santiago
Feb 4, 2026
1.0
Managers are rude. Servers are rude. Horribly long. Wait for your food. Go somewhere else. Do not stop at this location.
TQ
Toya Ur Nubian Queen
Feb 3, 2026
5.0
Fresh food great service this time, a lady name Harietta saw me standing around waiting and ask me about my order prepared in mins. When to the next customer she was moving and getting our orders out. Thank u...
What are the operating hours for Whataburger at 11720 South Freeway, Houston?
Whataburger is open 24 hours a day, 7 days a week at this location.
Where is Whataburger located in Houston, TX?
Whataburger is located at 11720 South Freeway, Houston, TX 77047, USA.
What kind of food does Whataburger offer?
Whataburger serves made-to-order burgers, chicken, salads, and breakfast items, all with 100% pure beef and a variety of options including vegetarian and children's menu items.
Does this Whataburger location have seating and restroom facilities?
Yes, this Whataburger location provides seating, including high chairs, and has restrooms that are wheelchair accessible.
Is Whataburger at this location family-friendly and accessible?
Yes, it welcomes children, has wheelchair accessible entrances, parking, seating, and restrooms, and offers a children's menu.
Can I order Whataburger’s menu online?
Yes, you can order online through their official menu link specifically for this location: https://whataburger.com/menu?unitNum=1324
What payment methods are accepted at this Whataburger?
They accept credit cards, debit cards, and mobile NFC payments; cash is not required.
Are there other fast food options nearby Whataburger on South Freeway?
Yes, nearby fast food options include Chipotle Mexican Grill, Jack in the Box, Taco Bell, Domino's Pizza, Wingstop, and Laredo Taco Company, offering a variety of cuisines for customers looking for diverse dining.
What nearby convenience stores and gas stations can I visit around Whataburger?
Nearby convenience stores and gas stations include 7-Eleven stores, Exxon stations, and QuikTrip, which can be convenient for quick errands before or after dining.
Are there recreational or wellness facilities near Whataburger in Houston?
Yes, nearby you can find Terra Bella Health and Wellness Suites, HOTWORX yoga studio, and gyms such as Hot Worx City Park Houston TX as well as parks like Canterberry Village Park and Central Park for relaxation and fitness activities.
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Certified February 22, 2026Yext Knowledge Graph
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