Whataburger

3.4
793 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
11720 South Freeway, Houston, TX
77047, United States

Hours

Reviews

3.4
793 reviews
5 stars
355
4 stars
115
3 stars
56
2 stars
40
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20-30 minutes.

Customer Service

While some customers praised individual staff members for their excellent service, many others experienced rude or indifferent attitudes from employees.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and delicious meals, others reported receiving cold or stale food.

Cleanliness

The restaurant was generally noted as clean and organized, contributing positively to the dining experience.
  • CR
    Chelsy Ramirez
    1 day ago
    1.0
    Worst service ever we were waiting for a good 30 mins in the drive thru no one bother to take our order they need to change employees.
  • TP
    Teiyla'd 2 Perfection
    5 days ago
    5.0
    I love it here! Cobb salad with whatachicken is the bees knees goes well with ranch and 1000 island dressing.
  • AG
    Andrea Garner
    Jan 1, 2026
    1.0
    I ordered a Whataburger meal for delivery and I have diabetes I asked for a Coke Zero and it tastes like a regular Coke and I can not have a regular Coke and I called the store to ask if there’s a way she can see who made the order to tell me what’s in my cup and she said “oh sorry there’s no way to tell “ didn’t even bother to ask what my name was or anything no help. So that right there gets a zero star . I did delivery through the Whataburger app .
  • LG
    Loretta Guajardo
    Dec 22, 2025
    2.0
    Ordered curbside & had to call restaurant to see why my order taking long to come out, she said we are only doing drive thru, well then why did it let me order curbside. The drive thru line was long so that’s why I did curbside, poor decision. Mind you I only ordered one breakfast item. Smh
  • NG
    Nathan Garner
    Dec 18, 2025
    5.0
    Great place to grab some good food quickly. Most of the staff seem to have a good sense of customer service. They'll mess up an order occasionally but are quick to correct it and get you on your way. There's a particular manager here who is always on top of her game and keeps the staff focused. She looks like she's trying to herd cats, but she does a good job of it.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 11720 South Freeway, Houston?

Whataburger is open 24 hours a day, 7 days a week at this location.

Where is Whataburger located in Houston, TX?

Whataburger is located at 11720 South Freeway, Houston, TX 77047, USA.