Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.4
757 reviews
5 stars
335
4 stars
110
3 stars
55
2 stars
38
1 star
219
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported consistently slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Food Quality
While some customers praised the freshness and taste of the food, others experienced issues with cold or stale items.
Customer Service
Feedback on staff interactions was mixed; some customers appreciated friendly service, while others reported rude behavior and mistakes with orders.
Cleanliness
The restaurant was generally noted as clean and inviting, contributing positively to the dining experience.
Management Issues
Several reviews indicated a lack of effective management, leading to disorganization and poor service during busy times.
- JBJohn Raymond BarkerNov 14, 20255.0Malaya was the embodiment of excellent customer service. Thank you!
- BMBrenten MyrickNov 14, 20251.0Spent 22 minutes in the drive through waiting on a Whataburger meal. The person bringing out the orders was going so slow. He or she was definitely taking their time
- BMbro maneNov 14, 20251.0Night shift and morning shift can’t take out orders whatsoever and take forever avoid this location
- KKK KoNov 13, 20252.0Extremely rude cashier. No greeting at all, walked away in the middle of ordering and threw the food on the table and just walked away, saying nothing while I said "Thank you." Only reason why I put 2 stars is that there was one employee still polite.
- ASAmber SimmonsNov 4, 20251.0Got my order wrong today and couldn’t go back because I was on my lunch break very disappointed .
Frequently Asked Questions About Whataburger
What are the operating hours for Whataburger at 11720 South Freeway, Houston?
Whataburger is open 24 hours a day, 7 days a week at this location.
Where is Whataburger located in Houston, TX?
Whataburger is located at 11720 South Freeway, Houston, TX 77047, USA.
What kind of food does Whataburger offer?
Whataburger serves made-to-order burgers, chicken, salads, and breakfast items, all with 100% pure beef and a variety of options including vegetarian and children's menu items.
Does this Whataburger location have seating and restroom facilities?
Yes, this Whataburger location provides seating, including high chairs, and has restrooms that are wheelchair accessible.
Is Whataburger at this location family-friendly and accessible?
Yes, it welcomes children, has wheelchair accessible entrances, parking, seating, and restrooms, and offers a children's menu.
Can I order Whataburger’s menu online?
Yes, you can order online through their official menu link specifically for this location: https://whataburger.com/menu?unitNum=1324
What payment methods are accepted at this Whataburger?
They accept credit cards, debit cards, and mobile NFC payments; cash is not required.
Are there other fast food options nearby Whataburger on South Freeway?
Yes, nearby fast food options include Chipotle Mexican Grill, Jack in the Box, Taco Bell, Domino's Pizza, Wingstop, and Laredo Taco Company, offering a variety of cuisines for customers looking for diverse dining.
What nearby convenience stores and gas stations can I visit around Whataburger?
Nearby convenience stores and gas stations include 7-Eleven stores, Exxon stations, and QuikTrip, which can be convenient for quick errands before or after dining.
Are there recreational or wellness facilities near Whataburger in Houston?
Yes, nearby you can find Terra Bella Health and Wellness Suites, HOTWORX yoga studio, and gyms such as Hot Worx City Park Houston TX as well as parks like Canterberry Village Park and Central Park for relaxation and fitness activities.