Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.9
424 reviews
5 stars
240
4 stars
64
3 stars
29
2 stars
15
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and attentive staff, though some reported inconsistent service experiences.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, indicating a need for better training and management.
Food Quality
While many enjoyed the food, there were complaints about cold or poorly prepared items, suggesting inconsistency in food preparation.
Cleanliness
The restaurant was generally noted for being clean and well-maintained, contributing positively to the dining experience.
Wait Times
Customers frequently mentioned long wait times, particularly during busy hours, impacting their overall satisfaction.
- LCLaTaya CollinsNov 18, 20251.0They are so rude and literally tried to charge me $3.24 for a cup of ice ridiculous.
- KKKathi KonklinNov 5, 20255.0Great job on the onion rings! I just wish that during the day, if you order through the App, you could pick up in the drive thru!!!
- DVDavid VelazquezOct 31, 20255.0Great customer service! Unfortunately we had some missing items when ordering lunch and called immediately after arriving back to our facility. We were told that they would remake our order if we came in the same day, and apologized for the inconvenience. When arriving hours later to pick up our remade order, the staff and managers were friendly, and quickly got our order ready to go. There was great communication between both shift managers. I appreciate their resolution and willingness to help. Will definitely be back!
- JGJennifer GarciaOct 30, 20255.0This WAB is new and has become one of my favorite burger joints to visit, I know its just a Whataburger but the staff here are nice and attentive, also I love the new look! To top it all of the pattymelts are amazing from this location
- EHElizabeth HodgesOct 19, 20253.0Oh my, has anyone else been experiencing the 1/4 filled container of gravy? I've now taken to checking my bag more often, for 1, making sure they didn't forget the gravy, but now, also checking to see if the container is filled... I opened it, then grabbed her attention to show them, and they seemed to be shocked as well, but then returned me the same container, not filled anymore than it was, and I asked if they were going to add or fix it, and the gal at the window said no..... I asked to see the MOD... The MOD's first response was, "that's how it comes"... to which I was going to ask for a refund, but before I could ask, she added that they had run out.... So, just a couple seconds of confusion pass, and I asked for another gravy, that I'd be happy to pay for.... so MOD goes to do that, and that container was nice and full.... It's just been a consistent issue for me and that extra container of gravy I ask for every time I eat Whataburger :(
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger at 11020 FM 1960 W, Houston?
Whataburger is open 24 hours a day, seven days a week at this location.
Does Whataburger serve breakfast, lunch, and dinner?
Yes, Whataburger serves breakfast, lunch, and dinner all day long.
What types of food can I expect at Whataburger?
You can enjoy burgers, chicken, salads, and breakfast items made to order.
Is the Whataburger location wheelchair accessible?
Yes, this location has wheelchair accessible entrance, parking, seating, and restrooms.
Can I take my dog to the Whataburger at 11020 FM 1960 W?
Dogs are allowed outside but not inside the restaurant.
What payment methods does Whataburger accept?
Whataburger accepts debit cards, credit cards, and mobile NFC payments. Cash is not required.
Does Whataburger offer takeout and seating?
Yes, you can dine in with seating available or order takeout at this location.
What nearby places can I visit before or after dining at Whataburger?
Nearby, you can visit Black Rifle Coffee Company for coffee, Taco Cabana for Mexican food, or Smoothie King for smoothies and juice.
Are there convenient financial services near Whataburger?
Yes, nearby services include Bank of America ATM, Capital One Bank, and Coin Cloud Bitcoin ATM for your banking needs.
What other dining options are near Whataburger at 11020 FM 1960 W?
You can also find JLB Eatery, It's Ribs barbecue restaurant, and SUBWAY in the vicinity if you want to explore other eateries.