At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Multiple customers reported unsanitary conditions, including dirty bathrooms and sticky surfaces.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with some customers experiencing food poisoning.
Customer Service
Numerous complaints about rude or unhelpful staff, with reports of poor communication and long wait times.
Order Accuracy
Frequent issues with incorrect orders, missing items, and confusion during the ordering process.
Staff Attitude
Several customers noted a lack of professionalism and friendliness among staff, with some describing employees as lazy or disrespectful.
MC
Marc Chaparro
Nov 12, 2025
1.0
Getting rid of the sweet and sour sauce was ridiculous!!! Goodbye Wendy's
JJ
Jillian
Nov 11, 2025
1.0
Seriously, if you're thinking about grabbing the Wendy's Biggie Bag from this location, just don't. I just paid for this, and it is completely wrong and stone cold. Look at this. I ordered the Bacon and Chicken Biggie Bag. Problem number one: they forgot the bacon entirely on the chicken sandwich. This thing is completely naked! But the biggest issue is the quality control and temperature. These are supposed to be hot fries, but I just got them, and they are ice-cold and rubbery. And to top it off, this order was missing the secondary side I paid for. I've got a partially filled drink and a completely messed-up meal. This is an easy 1 out of 5. Absolutely zero quality control. If this was helpful, please hit the 'Helpful' button on Google Maps to warn others about ordering from here!
SS
Stephanie Swift
Nov 6, 2025
1.0
Food was cold and service was colder! I asked to add a 6 piece nugget at the window and all I heard from the grill area is, “ I told you no add one at the window”! - I mean this lady must’ve have said this at least 5 times. Very unprofessional, they rush you, and had the audacity to serve me cold, bad food after all that ranting, you didn’t even get the planned order right! There on a slow Thursday night, nobody else in line or in the store! The guy at the window was very professional and I could tell that the loud, rude person on the grill was making him uncomfortable enough for him to try to deflect her foolishness. I see why this place is always empty, all these bad reviews, they only serve us that did no any better! Run, far away!
MR
michelle richardson
Oct 27, 2025
5.0
Nice and clean.Food was good and hot.The staff was prompt and helpful.
CR
Celine Rivera
Oct 16, 2025
1.0
Don't go here unless you're desperate. I went around midnight, they forgot my drink, took forever to come back to the window after I honked multiple times to remind them about my drink, didn't even apologize for forgetting or the wait or anything, then I properly look at the food at the bottom of the bag and it's not even hot... The cheese didn't even melt.. so yeah, only go if you're desperate or wanna take the gamble cause they do have their moments of 5 star rating worthy service
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Houston, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Houston, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (713) 587-6706.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 079 Imperial Valley Wendy’s serve breakfast?
Yes, this Wendy’s location in Houston, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 22523 Imperial Valley Dr, Houston, TX?
The drive-through at this Wendy's location is open daily from 6:00 AM to 2:00 AM.
Does this Wendy's location in Houston serve breakfast?
Yes, they serve breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order delivery from the 22523 Imperial Valley Dr Wendy's?
Yes, delivery is available. You can check availability and order via the Wendy’s app or at order.wendys.com by entering your address.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy’s at 22523 Imperial Valley Dr for questions or feedback?
You can call (713) 587-6706 or reach the Customer Care team via the Wendy’s Contact page or by calling 888-624-8140.
Where can I find nutrition and allergen information for menu items at this Wendy’s?
Nutrition and allergen info is available on the menu website, the Wendy’s mobile app, and in-restaurant nutrition information posters.
What are some nearby places where I can get fuel close to this Wendy's?
There are several nearby gas stations including Mobil, Exxon, Shell, and Texaco Food Mart, convenient if you want to fuel up before or after your visit.
Are there other food options near this Wendy's at 22523 Imperial Valley Dr?
Yes, nearby you can find other restaurants like Sonic Drive-In, El Mana Taqueria, Los Gemelos Taqueria, and Waffle House for variety in dining options.
Is there a credit union near Wendy’s on Imperial Valley Dr for banking needs?
Smart Financial Credit Union is located nearby, offering convenient banking and financial advising services to customers in the area.
Does this Wendy’s offer dine-in, takeout, and drive-thru services?
Yes, this location offers dine-in, takeout, drive-thru, and delivery services.