Wendy's

3.3
539 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
22523 Imperial Valley Dr, Houston, TX
77073, United States

Hours

Reviews

3.3
539 reviews
5 stars
212
4 stars
78
3 stars
62
2 stars
33
1 star
154

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, incorrect, or poorly prepared food, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted rude and unprofessional staff behavior, with several customers expressing frustration over poor service and long wait times.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and lack of proper food handling practices.

Staff Attitude

Customers noted a mix of friendly and rude staff, with some praising individual employees while others criticized the overall attitude of the team.
  • TB
    Tamika B
    1 day ago
    1.0
    Place getting worst and worst; all these teenagers do is NOTHING NO CLEANING NOTHING AND YOU EXPECT SOMEONE TO EAT HERE?!!! Walk right back out no service
  • CR
    Craig Richardson
    3 days ago
    4.0
    It was pretty good
  • MC
    Marc Chaparro
    Nov 12, 2025
    1.0
    Getting rid of the sweet and sour sauce was ridiculous!!! Goodbye Wendy's
  • JJ
    Jillian
    Nov 11, 2025
    1.0
    Seriously, if you're thinking about grabbing the Wendy's Biggie Bag from this location, just don't. I just paid for this, and it is completely wrong and stone cold. Look at this. I ordered the Bacon and Chicken Biggie Bag. Problem number one: they forgot the bacon entirely on the chicken sandwich. This thing is completely naked! But the biggest issue is the quality control and temperature. These are supposed to be hot fries, but I just got them, and they are ice-cold and rubbery. And to top it off, this order was missing the secondary side I paid for. I've got a partially filled drink and a completely messed-up meal. This is an easy 1 out of 5. Absolutely zero quality control. If this was helpful, please hit the 'Helpful' button on Google Maps to warn others about ordering from here!
  • SS
    Stephanie Swift
    Nov 6, 2025
    1.0
    Food was cold and service was colder! I asked to add a 6 piece nugget at the window and all I heard from the grill area is, “ I told you no add one at the window”! - I mean this lady must’ve have said this at least 5 times. Very unprofessional, they rush you, and had the audacity to serve me cold, bad food after all that ranting, you didn’t even get the planned order right! There on a slow Thursday night, nobody else in line or in the store! The guy at the window was very professional and I could tell that the loud, rude person on the grill was making him uncomfortable enough for him to try to deflect her foolishness. I see why this place is always empty, all these bad reviews, they only serve us that did no any better! Run, far away!

Frequently Asked Questions About Wendy's

Is 079 Imperial Valley Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's located at 22523 Imperial Valley Dr, Houston, TX?

The drive-through at this Wendy's location is open daily from 6:00 AM to 2:00 AM.