Wendy's

3.6
433 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7760 West Bellfort, Houston, TX
77071, United States

Hours

Reviews

3.6
433 reviews
5 stars
191
4 stars
76
3 stars
51
2 stars
30
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and management.

Food Temperature

A significant number of reviews mentioned that food was often served cold or stale, leading to dissatisfaction.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and staff not following special requests.

Cleanliness

Some reviews praised the cleanliness of the restaurant, while others noted inconsistencies in maintenance.

Operational Hours

Customers expressed frustration over inconsistent operating hours, with reports of the lobby being closed during posted hours.
  • EE
    EmEm
    Nov 18, 2025
    1.0
    They Attempted fraud on my card. I Instantly received a fraud alert after visiting this store and it was the only place I visited that day. I went In to confront them and it was like an organized crime. The bank told me the phone number of the person who tried to add my card to their apple pay and when I asked him to investigate, it was like an organized crime. The store was empty, but the manager was was 2 feet in front of me cooking fries, I was told by his employee he was busy and didn't speak English. The guy took his phone out to check matching numbers of the employees but would not actually check because I was looking at his phone over his shoulder. They didn't want to get anyone caught or snitch.
  • FD
    Farrow D
    Oct 29, 2025
    5.0
    I don’t know who that young man is working the drive thru Wednesday night at 9:20 PM on 10/29 but he deserves a chance an opportunity . They were nice and when I say he had the best attitude I’ve seen in a long time and he just happy to work. I don’t know if my food cold or hot . If I’m missing fries or not but I’m praying he gets everything he deserves
  • HG
    Heather Girling
    Jul 14, 2025
    1.0
    Rude service and incompetent staff at this location.
  • LW
    Lakisha Williams
    Jul 11, 2025
    1.0
    The food is all ways cold 🙄🙄🙄 don’t get ewwwwwww
  • JB
    Jay Bagrodia
    Jul 6, 2025
    1.0
    I ordered through DoorDash - delivery driver called me to inform me that the store could not complete my order, and so I asked him to tell the store manager to cancel my order, since I did not want to cancel on my end and not get a refund for cancelling an order that did not meet my expectations for no fault of my own. The manager refused to cancel my order, thus causing me to incur a charge for an order that I did not place.

Frequently Asked Questions About Wendy's

Is 078 W. Bellfort #2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.