At Wendy’s in Houston, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Houston, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing poor service and unprofessional behavior from management.
Food Temperature
A significant number of customers reported receiving cold or improperly cooked food, leading to dissatisfaction with their meals.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and staff not following through on special requests.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others noted inconsistencies in maintenance and hygiene.
Operational Hours
Customers frequently complained about the restaurant not adhering to posted hours, with locked doors and early closures reported.
LP
Lizeth Patiño
Dec 29, 2025
1.0
Estuve aquí y la atención fue horrible llegamos y dijeron que no tenían cambio solo tarjeta y le dijimos a el cajero que teníamos el cambio exacto que no había problema dijo que no al
Parecer no tenía ganas de vender que triste perdí mi tiempo y fue incómodo y grosero !
MM
Ma'am
Dec 22, 2025
1.0
Ain't Worth A Star
BT
Backfrum Thedeadking
Nov 28, 2025
1.0
food and workers suck
EE
EmEm
Nov 18, 2025
1.0
They Attempted fraud on my card. I Instantly received a fraud alert after visiting this store and it was the only place I visited that day. I went In to confront them and it was like an organized crime. The bank told me the phone number of the person who tried to add my card to their apple pay and when I asked him to investigate, it was like an organized crime. The store was empty, but the manager was was 2 feet in front of me cooking fries, I was told by his employee he was busy and didn't speak English. The guy took his phone out to check matching numbers of the employees but would not actually check because I was looking at his phone over his shoulder. They didn't want to get anyone caught or snitch.
FD
Farrow D
Oct 29, 2025
5.0
I don’t know who that young man is working the drive thru Wednesday night at 9:20 PM on 10/29 but he deserves a chance an opportunity . They were nice and when I say he had the best attitude I’ve seen in a long time and he just happy to work. I don’t know if my food cold or hot . If I’m missing fries or not but I’m praying he gets everything he deserves